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gina
20 Jul 2024 - 21 Jul 2024
reviewed on expedia
4 out of 5 stars
Walking distance to Dunkin’ Donuts, Wendy’s and convenience stores. Close drive to airport and cruise port. Clean. Nice complimentary breakfast. Convenience of a kitchen.
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Jennifer
16 Jun 2024 - 17 Jun 2024
reviewed on expedia
3 out of 5 stars
My parents with limited mobility and I arrived at the Fort Lauderdale airport early. We didn't get to the hotel until 2 hours later. 1 hour 25 minutes is what it took for the shuttle to pick us up and get us to the hotel. Late at night.
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Sara
1 Jun 2024 - 2 Jun 2024
reviewed on hcom
3 out of 5 stars
We chose the hotel based on the space we needed to accommodate a multigenerational travel party. Overall, it was average, at best. The carpet was threadbare and coming up at the seams, the toiletry supply bottles in the bathroom (shampoo, conditioner, body soap) were empty (and it’s too late to call for more once you’re already in the shower), there were not enough towels for the number of guests staying in the room, the sheets for the pull out bed were not placed in the room and had to be requested from the front desk more than once, the air condition unit in the bedrooms were extremely loud when they kicked on, and the supplies were lacking in the kitchenette (simple things like paper towels, hand towels, or even a trash can). Additionally, the airport shuttle driver was distracted and reckless with poor driving skills and no patience or civility with other drivers in the road. He also cursed our loud and clearly showed his frustration when we did not provide a tip (we had loaded our own bags, the driving was poor, tips are not required, and frankly we just didn’t have any cash on us); it left a very poor taste in our mouth as we ended our vacation.
The breakfast was ok with a decent selection of options and the location is convenient to the airport and cruise terminal.
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Thomas
31 May 2024 - 1 Jun 2024
reviewed on expedia
5 out of 5 stars
They have long-term parking on-site by a independent business. Stay and take shuttle to Fort Lauderdale Airport. Its about 7 minutes away.
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Debra
18 May 2024 - 19 May 2024
reviewed on expedia
5 out of 5 stars
Arrived back from our cruise early and got to the hotel at 0900 and were able to store our luggage until we could check in. Asked if there was a restaurant nearby, and was told we could go ahead and eat their buffet even tho we hadn’t checked in yet. Then we were told we could use the swimming pool and restroom while we waited! We’re so tired out from the cruise and just hung out until we could check in, and we’re able to check in early at 1pm. The customer service was the best I’ve ever experienced at a hotel! Then we get to our room and was beautiful! So comfortable and roomy, which we appreciated since we were just going to rest up for the day! I highly recommend this place, especially for cruise travelers!
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KENNETH
3 May 2024 - 4 May 2024
reviewed on expedia
5 out of 5 stars
Appreciated having a shuttle from airport to hotel.
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Meaghan
Invalid Date - Invalid Date
reviewed on expedia
1 out of 5 stars
Had the worst experience at this hotel. The staff was road, had to move rooms three times for the room the be not a sauna. The front desk was beyond rude, we called the manager after our stay and was told they did they best they could. The manager played games when we asked for her manager. Transferred us back to the front desk for them to transfer us to her. Wouldn't have my worst enemy stay at this hotel! The a/c wouldn't go below 73 degrees but she said that was normal.
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bonnie
6 Apr 2024 - 7 Apr 2024
reviewed on expedia
5 out of 5 stars
we got there at 3 told room was not ready they said they would call us sat in wendys parking lot for two hours went back to hotel and guy said he thought we were called
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anthony
7 Apr 2024 - 8 Apr 2024
reviewed on expedia
5 out of 5 stars
Its a quite area 10 minutes from airport
a
audrey
22 Mar 2024 - 23 Mar 2024
reviewed on expedia
4 out of 5 stars
perfect spot for overnight prior to cruise would use again in the future. thank for the free airport shuttle. we arrived too late to take advantage of the managers snack time