1/29

Alex Hotel

2 1/2 star rated hotel
8/10 Good
(37 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Alex Hotel offers guests a range of appealing features, including modern and well-equipped rooms with comfortable beds. Many guests praise the warm welcome and accommodating staff, and the hotel's value for money is frequently highlighted. The hotel also receives positive comments about its quiet atmosphere and convenient parking. However, some negative feedback points to the lack of air conditioning in some rooms, the high cost of airport transfers if organised through the hotel, and issues with unreliable WiFi in certain rooms.

Guest highlights

Cosy and well-equipped rooms with comfortable beds
Warm and accommodating staff
Good value for money
Quiet atmosphere

About the hotel

Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided. Weekly housekeeping is available.

Nearby attractions

Alex Hotel is located in Kentron, a neighborhood in Yerevan, and is near the airport and near a train station. Ararat Museum and State Museum of Wood-Carving are cultural highlights, and some of the area's attractions include Zazaland and Yerevan Park. Yerevan Zoo and Waterworld are also worth visiting.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Free uncovered self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 coffee shop/cafe
Continental breakfast available for a fee daily 8:30 AM–12:30 PM: AMD 2500 for adults and AMD 2000 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
This property does not have elevators

Outdoor

Garden

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Alex Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

0%

3 star reviews

0%

2 star reviews

29%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Alex Hotel

Latest reviews (7)

D

Dom

30 Oct 2023 - 1 Nov 2023
reviewed on hcom

5 out of 5 stars

Manager was very welcoming and accommodating - the price of the hotel was superb for the cost. She even let us hold our bags as we had a later flight. If I come back to Yerevan I will stay here
M

Mohamad

13 Sept 2023 - 16 Sept 2023
reviewed on expedia

5 out of 5 stars

Quiet , easy parking
C

Christian

31 Aug 2023 - 1 Sept 2023
reviewed on hcom

5 out of 5 stars

It is a really nice hotel with a very modern design, cosy well-equipped rooms. The bed was super comfortable. We had to get to the airport very early so we spent very little time in the hotel, but we had dinner there and the food was nice and good value for the price. We did not have breakfast due to our early departure, but we got a very early check-in and a very warm welcome. You need to walk to the center for around 20-30 minutes depending on your pace. You can use GG Taxi app if you don't have an Armenian phone number otherwise there are more taxi apps. The only poor thing about the hotel is that they are not calling you taxis and rather try to sell their own services which are in all fairness around 3-4x the local taxi rates. Other than that, I can only recommend the hotel very good value and much nicer than the hotel we stayed in the center.
E

Elena

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

1 out of 5 stars

You get what you pay for. My room didn’t have WiFi so in order to have a connection with the world of call a cab to the airport I had to go the main lobby. My room also didn’t have an AC which was an absolute hell because it’s hot even at night.
I

Iman

14 Aug 2023 - 17 Aug 2023
reviewed on expedia

2 out of 5 stars

For god's sake put air conditioning in the rooms. It's damn boiling hot when traveling in summer. Take this weakness into note seriously.
T

Thomas

11 Jun 2022 - 13 Jun 2022
reviewed on hcom

2 out of 5 stars

Careful: asked for extra money for each night or would not give us the room!!! We booked weeks ahead. Shortly before arrival, she wrote that I should cancel because they dont have any rooms available. I didnt see the message, as we were on our way to the hotel. Upon arrival, she asked us for additional (~25 USD), or she would not give us the room (so there were rooms available)... Reason for extra money: she doesnt make enough profit with the prepaid amount booked through hotels.com. Maybe because of a mistake she made, which is not the customers problem. We had to stay there, bc there we not other option on such a short notice. Additionally, she keeps claiming its a 10 Min. walk to the republic square. but its more than 30 Min. You basically have to take a taxi each time to get to and from the hotel. I only booked a hotel outside bc it was cheaper, which now ended up way more expensive. I cannot recommend. However, rooms are nice and clean. AC works but very weak. Wifi is ok.
A

15 Aug 2023 - 19 Aug 2023
reviewed on hcom

5 out of 5 stars

Airport transfers, hot meals, tailor-made tours and a warm family atmosphere await you here. All staff speak Russian as a second language and three speak English. They are committed to family values and have a work/life balance so will work with you to plan excursions in advance so your needs are met and they can still spend time with their children. I had limited time yet saw so much touring with them. There are rooms for every budget, two routers for steady internet and good showers. The very cheapest rooms are incredible value for money - no bunks, your own room and bathroom, all for about the same price as a hostel dorm with a shared bathroom! Excellent. This hotel sells out quickly, so secure your booking early.
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