Quality Inn Airport Heritage

So kind and welcoming. They went above and beyond to accommodate me and my broken knee. Really appreciate such a warm and helpful welcome. Would recommend this place to stay 100% and nice and close to the airport.

I would pay the extra and stay elsewhere even it it was only for the night. Unfortunately, this was my only choice for an early morning flight at the last minute.

Convenient to the airport

Nice and close to shops, restaurants and citycat terminal.10 minutes walk to Eat Street and racetrack. Excellent staff , very clean and tidy. Simple to access from M1

Great staff that even accommodated an early check in. Clean and bed was comfy. Only thing is road noise and you can hear planes fly over!! Other than that, good stay

Convenient location, reasonably priced and we appreciated that it was pet friendly. Handy spot to access the city and airport and a nice suburb to go walking

Property needs a bit of a refresh. Bathroom needed a good clean Good for a bed for the night Close to airport a bonus

They had to confirm what night we were booked as they has two systems telling them different dates- they then advised they were actually fully booked on that night and would have to get back to me (stress) luckily they figured it out. We were an AH checkin but there was no parking and no information on where to park. Ended up calling ah manager of an adjacent property for help as AH service contact for this property didn’t have correct information in regards to parking so was no help. Elevator had a terrible stench. Condition of room was very run down and in dire need of a refresh. There was a couch in the room that clearly needed replacing and we couldn’t get the verandah door open past about 20cm. We booked as they provided pet friendly rooms but establishment didn’t really cater to this.

Convenient for travel

This is not a 4 star hotel, just 3 star. While the room was reasonably spacious and clean, there was just a feeling of neglect about the property. The pool was dark green and not suitable for swimming. To make some money during Covid, they have leased the undercover parking under the motel for long-term parking so you could only get a park in more temporary bays out the front of reception, despite the motel itself being quite empty. The on-site restaurant 'Bayleaf Brisbane' was closed and when I googled it, it said it is permanently closed. Having a car it was no issue to go out, but what if you were staying there between flights and had chosen it for ease of getting a meal? If you are seeking quiet in which to sleep absolutely request a room at the rear of the hotel. The front rooms are very close to busy Kingsford Smith Drive and there is a bus stop right out the front of the hotel (you actually use the slip lane the bus uses to access the motel entry!) While I was happy with the air conditioning, my bed was in such need of replacement it sagged on the edges to the point I almost fell out. This was remedied by moving to the other side of the bed which was way better, but still a bed way past its use by date! The staff were friendly and I felt safe, but honestly you will do better at some of the other offerings along Kingsford Smith Drive I feel overall. Oh yes, limit of 1g per day wi-fi (then you pay) and no free paper as advertised on the Hotels.com site.