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The Kingsford, Ascend Hotel Collection

4 star rated hotel
8.8/10 Excellent
(404 verified Hotels.com guest reviews)
See real reviews (14)

generated by AI based on family reviews

Overview

The Kingsford, Ascend Hotel Collection is a well-regarded hotel, particularly praised for its convenient location near Brisbane International Airport and the city. Guests appreciate its proximity to restaurants and cafes, as well as the easy walk to the ferry terminal. Rooms are described as spacious, clean, and modern, though some reviewers note that noise levels can vary depending on the room location. The hotel also receives positive comments on its friendly and helpful staff, who are often willing to accommodate requests for early check-in or late check-out. The hotel offers free parking but the limited number of spaces is a potential drawback for some guests.

Guest highlights

Helpful and friendly staff
Convenient location near airport, city, restaurants, and ferry
Clean and modern rooms

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free cruise terminal shuttle are also provided. Other amenities include a microwave in a common area, concierge services, and dry cleaning.

Nearby attractions

The Kingsford, Ascend Hotel Collection is located in Hamilton, a neighborhood in Brisbane, and is near the airport and on the riverwalk. Travelers who have shopping on the agenda can visit Eat Street Markets and Queen Street Mall, while those looking for another kind of activity may want to check out Brisbane International Cruise Terminal. Looking to enjoy an event or a game? See what's going on at Suncorp Stadium or The Gabba. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Free cruise terminal shuttle
Free self parking on site
Limited onsite parking

Wifi

Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 20 per person
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Shopping

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Lockers available
Vending machine

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Kingsford, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

50%

4 star reviews

43%

3 star reviews

0%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Kingsford, Ascend Hotel Collection

Showing 1 - 10 of 14 reviews

Latest reviews (14)

T

Timothy

12 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

Close to nice restaurants and cafes, 5 mins walk from the river and ferry terminal.
V

Vanessa

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

2 out of 5 stars

This is not a 4 star hotel. Stayed here for an overnight layover and couldn’t sleep, as the “suite” windows face the road and there is little to no noise proofing. The shower spit cold water out, barely enough water pressure to wash your face.
j

james

13 May 2024 - 15 May 2024
reviewed on expedia

4 out of 5 stars

The stay was wonderful and the staff super helpful. The easy walk to the ferry made the stay fabulous and the staff had go cards we could use. Definitely a great spot to stay if you travel to Brisbane.
C

Carmel

22 Nov 2023 - 25 Nov 2023
reviewed on wotif

4 out of 5 stars

Recently refurbished, pleasant fit out. Bed very comfortable, quiet, free parking (but need some more spaces), dining available nearby in Racecourse Rd. Staff excellent, very helpful. Only odd thing is the taps, which combine water pressure plus water temperature in one fitting, which probably wastes water. Am likely to stay again.
B

Barry

18 Aug 2023 - 19 Aug 2023
reviewed on wotif

5 out of 5 stars

Lovely receptionist so friendly and helpful. Gave us an early check in and late checkout. Great location handy to ferry and airport and lots of restaurant choices.
T

Tanya

29 Jul 2023 - 30 Jul 2023
reviewed on wotif

5 out of 5 stars

The reception staff were very friendly and accommodating, as we asked for an early check-in after a long flight, would stay here again & close to lovely Hotel's and restaurants.
S

Sonya

18 Mar 2023 - 19 Mar 2023
reviewed on wotif

4 out of 5 stars

So close to airport and very handy to everything
N

Nancy

1 Feb 2023 - 2 Feb 2023
reviewed on hcom

5 out of 5 stars

Always lovely and helpful reception. Small but totally fine room with door to a small balcony with neighbourhood views. Some rooms can be noisy but we love the back rooms. They are perfect for pre and post airport arrivals. Nearby selection of cafes and restaurants all walking distance to the hotel.
S

Shane

13 Oct 2022 - 14 Oct 2022
reviewed on wotif

4 out of 5 stars

The property was clean and staff were nice, free parking is a bonus. The bed was quite hard and the shower head is one I imagine would be in a prison or pool change room with pressure shooting down akin to a spa jet, just enough not to break the skin but enough to make you itchy after a minute of use.
S

Shamiran

23 Sept 2022 - 24 Sept 2022
reviewed on wotif

5 out of 5 stars

Perfect little property! The rooms are exactly as the pictures show - spacious, very clean and modern with everything considered. Well located only a short drive from the airport. This property exceeded my expectations for a quick overnight stay.
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