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Am Neutor Hotel Salzburg Zentrum

3 1/2 star rated hotel
7.2/10
(659 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

The Am Neutor Hotel Salzburg Zentrum is praised for its excellent location, within easy walking distance of Salzburg's old town. Guests appreciate the hotel's convenient proximity to the city centre, making it easy to explore the area's attractions. While rooms are described as clean and spacious, some guests note that rooms facing the street can be noisy, and that the hotel may benefit from air conditioning or fans in the summer months. The hotel offers parking, although this may require pre-booking and is limited in spaces. Finally, while most visitors found the staff helpful, others reported that some staff members displayed unhelpful attitudes.

Guest highlights

Excellent location, close to Salzburg's old town
Clean and spacious rooms

About the hotel

Nearby attractions

Located in Salzburg, Am Neutor Hotel Salzburg Zentrum is in the city center and near the airport. Festspielhaus Hall and Museum of Natural History are cultural highlights, and some of the area's attractions include Salzburg Toy Museum and Freibad Leopoldskron. Mirabell Gardens and Salzburg Zoo are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Parking

Free casino shuttle
Limited onsite parking
Self parking on site (EUR 15.00 per day)
Ski shuttle nearby

Food and drink

1 bar
1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 19 per person
Coffee/tea in common area(s)
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Elevator

Things to do

Art gallery
Designer stores
Shopping mall

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Am Neutor Hotel Salzburg Zentrum
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Am Neutor Hotel Salzburg Zentrum

Latest reviews (5)

T

Teresa

29 May 2024 - 30 May 2024
reviewed on hcom

5 out of 5 stars

Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
R

Richard

25 May 2024 - 29 May 2024
reviewed on hcom

2 out of 5 stars

Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
D

Dagmar

9 Jun 2023 - 10 Jun 2023
reviewed on expedia

4 out of 5 stars

This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
H

Hartmut

22 Jul 2022 - 23 Jul 2022
reviewed on hcom

5 out of 5 stars

Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
A

26 Aug 2021 - 30 Aug 2021
reviewed on hcom

5 out of 5 stars

Although it's outside of old town, it's extremely close. You only have to go through a tunnel and you will be in the old town within 10 minutes. Very nice location and very convenient. The hotel has everything you need for your stay. Hotel staff are kind. While parking spaces are aveilable on site, the number is limited, you may have to park at the public parking which is close by.
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