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Pelican Bay Resort at Lucaya

4 star rated hotel
8.4/10 Very Good
(1006 verified Hotels.com guest reviews)
See real reviews (12)

generated by AI based on family reviews

Overview

The Pelican Bay Resort at Lucaya is praised for its exceptional staff and superb customer service, making it a top choice for solo travellers, families, and couples. Guests consistently highlight the resort's beautiful landscaping, well-maintained facilities, and convenient location near the Marketplace. The free ferry to Taino Beach, boasting a lovely beach and restaurant, is a major plus. While the on-site restaurant receives mixed reviews, the proximity to numerous other dining options and the overall value for money are frequently mentioned as positive aspects. Parking can be limited due to shared use with a nearby bar.

About the hotel

Along with 2 restaurants, this smoke-free resort has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Housekeeping is available once per stay.

Nearby attractions

Located in Freeport, Pelican Bay Resort at Lucaya is near the beach. Port Lucaya Marketplace and Port Lucaya Marketplace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rand Nature Center and Lucayan Archipelago. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby.

Popular amenities

Wifi

Available in all rooms: WiFi

Food and drink

2 bars/lounges, 1 swim-up bar and 1 poolside bar
2 restaurants
Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 19 per person

Spa

Facials
Manicures and pedicures
Massage - Swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Elevator
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

24-hour fitness center
3 outdoor pools
Bicycle rentals
Full-service spa
Playground

Outdoor

Garden
Pool sun loungers
Pool umbrellas

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine

More

Shared microwave
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Pelican Bay Resort at Lucaya
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

75%

4 star reviews

17%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Pelican Bay Resort at Lucaya

Showing 1 - 10 of 12 reviews

Latest reviews (12)

L

Leslyn

28 May 2024 - 3 Jun 2024
reviewed on expedia

5 out of 5 stars

Pelican Point has exceptional staff. The facility is good and the customer service is superb. It’s a 10/10 recommendation for solo travelers, families, and couples.
L

Laura

14 Jun 2023 - 18 Jun 2023
reviewed on travelocity

5 out of 5 stars

Only issue was finding a parking spot because hotel guests were competing with bar patrons. Recommend having enough spots reserved for hotel guests only.
G

Gordon

25 Apr 2023 - 27 Apr 2023
reviewed on travelocity

5 out of 5 stars

We've stayed here many times. Started when it was fairly new through first cosmetic rehab, through hurricane repairs, to the latest refurbishing. I wouldn't stay anywhere else in Freeport. I admit the beach is not as important to me as others but the 3 minute water taxi to Taino gets beach goers to one of the loveliest beach in Lucaya. The staff here is wonderful and many have been here the entire 20 years I've been visiting. The only reason I can see that Pelican Bay doesn't have a solid 5 star rating is because many of us Americans don't understand Bahama Time. Their loss!
T

Terry Morton

24 Mar 2023 - 27 Mar 2023
reviewed on travelocity

5 out of 5 stars

The Landscaping of the property is breathtaking & everything is well maintained. I believe it's the best place to stay on the island. It's next to the Marketplace & the resort has a Ferry that takes you to Taina Beach for free. Taino Beach is gorgeous, there's a nice restaurant on the beach & there's a fabulous pool with waterfalls, a slide & a Cave Bar you can swim up to from the pool. They also have a DJ. And there's a shallow pool that appears to be a Salt Water Pool. This was my second time back in the last few months. Pelican Bay is a cozy chill resort that I highly recommend for a relaxing vacation. And request a taxi to Banana Bay which is also has an amazing beach & restaurant.
G

Gordon

13 Feb 2023 - 20 Feb 2023
reviewed on travelocity

5 out of 5 stars

Stayed here for a week. It was fabulous. The room which was actually a suite was super with a very very comfortable bed. The reception staff especially Kimberly and Chelsea were really helpful helping us to get the most out of this very chilled and friendly Island. Really good food in all the local restaurants apart from the flying fish which was expensive and dissapointing. The free ferry across to the other beach was great and the fish that you could see inthe sea was fab including lion fish, parrot fish, grouper, and trumpet fish all whilst enjoying a cocktail…. It was all utterly superb thankyou…
J

Jamie

8 May 2022 - 13 May 2022
reviewed on travelocity

5 out of 5 stars

This was a great hotel It was right on the canal. There were 3 restaurants we had easy access to. It was great having access to 3 pools and 1 swim up bar. Everyone was friendly. They had access to a boat shuttle from one side of the canal to the other.
s

sheka

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

The hotel was great very close to taxi drivers,shops,food and so on...hotel food wasn't the best but plenty of restaurants near by...everyone is friendly some a bit more helpful than others with questions. I would stay there again.
D

Dick

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

We came off the ferry, poor services from terminal to hotel. Very poor welcome for passengers, and tatty terminal. Once to Lucaya it was much better. Need better entries, better taxis and more attention paid to island access. The ferry does the Bahamas no favors. Cuba will take your tourists soon.
b

brian

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

hotel is clean,grounds are clean ,the restaurant was small but food and service was very good.we spent 3 nites mid nov. -not very busy-within walking distance of shopping ,casino and other restaurants.we rented scooters to tour island-great fun and not expensive.water taxi to beach good choice-overall great stay
K

Katherine

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

This hotel is right next door to the Dophin Experience, on the main harbor and right next to the Market Place, across the street from the huge Raddison complex so you have everything you could need or want right there. The restaurant is fine and you'll find tons of places to eat in the Market and at the Raddison. It is not on the beach, but has 2 pools and since it is on the marina, you have a good water experience. The laundry room was a huge plus as we'd been traveling for more than a week. We'd go back (only quibble: our coffee maker in the room didn't work, but that was offset by breakfast buffet down the path)
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