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Al-Afiah Hotel

3 star rated hotel
8.8/10 Excellent
(73 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Al-Afiah Hotel is praised for its spacious rooms and friendly, efficient staff who provide excellent service, including a complimentary airport transfer and take-out breakfast option for early flights. Guests appreciate the quiet atmosphere and the hotel's convenient location near a river with water taxis. However, some reviewers mention inconsistencies in cleanliness and a lack of information provided about available services upon check-in.

Guest highlights

Complimentary airport transfer
Spacious rooms
Friendly and efficient staff
Take-out breakfast option for early flights

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a business center. Free breakfast (local cuisine), free WiFi in public areas, and free valet parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.

Nearby attractions

Located in Bandar Seri Begawan, Al-Afiah Hotel is in the entertainment district and on the riverwalk. Jame'Asr Hassanil Bolkiah Mosque and Sultan Omar Ali Saifuddien Mosque are notable landmarks, and the area's natural beauty can be seen at Taman Jubli Perak Sultan Haji Hassanal Bolkiah. Royal Regalia Museum and Yayasan Sultan Haji Hassanai Bolkiah Shopping Complex are two other places to visit that come recommended. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge) up to 20 kilometers
Ferry terminal shuttle (surcharge)
Free self parking on site
Free valet parking on site
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
Free local cuisine breakfast available daily 6:30 AM–10:30 AM

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Boat tours
Ecotours
Shopping

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Al-Afiah Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Al-Afiah Hotel

Latest reviews (7)

N

Neal

10 Mar 2024 - 11 Mar 2024
reviewed on hcom

5 out of 5 stars

Fantastic room, friendly staff and great service Checked out early for airport and they took liberty creating a take out breakfast which was delicious, unexpected and appreciated with an early flight. Location is great as river near, where you can take boat from dock to explore! Room better than expected! Thank you
B

BethM

28 Aug 2019 - 29 Aug 2019
reviewed on orbitz

4 out of 5 stars

Very efficient and pleasant staff. Rooms large and clean. Plenty of hot water. Suburban neighborhood. Near a jetty for water taxis. Very nice restaurants for traditional Malay food in the area. Good neighborhood Chinese restaurant with tasty dim sum.
H

Heather

3 Feb 2019 - 4 Feb 2019
reviewed on hcom

3 out of 5 stars

I appreciated the free airport transfer service which was great. The room was very spacious, but the decor wasn’t great. The toilet wasn’t clean. There were remnants of something...so someone hadn’t flushed properly and then it hadn’t been cleaned!
K

Kare

20 Dec 2018 - 21 Dec 2018
reviewed on orbitz

5 out of 5 stars

Amazing service overall. Nice quiet room on second floor. Hotel also offers free airport pickup
A

5 Mar 2019 - 11 Mar 2019
reviewed on orbitz

5 out of 5 stars

Perfect WI-Fi, SDafe in room, free hsuttle to airport and city center, friendly staff. All in all, very good
A

22 Mar 2019 - 25 Mar 2019
reviewed on orbitz

3 out of 5 stars

Lack of facilities for people to shower/change if having to check out but have a late flight
A

23 Sept 2018 - 24 Sept 2018
reviewed on hcom

4 out of 5 stars

Stay was good but it would have been nice upon check in for them to offer information about breakfast/shuttle. Also found previous guests hair on the bathroom floor.
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