Riverside Residence by Gina Suite

Booked 2x Twin Bed rooms. Upon arrival, was told only 2x Queen Bed rooms available. I insisted on having at least 1 room with Twin Beds, and the receptionist gave in reluctantly. I was lucky I bought a Tourist SIM from Progresif at the airport. The WIFI at the residence is useless. A famous breakfast place - Chop Jing Chew - is only a stone's throw away. The suite is spacious but furnishings are of low quality. Bring your own toothbrush and toothpaste.

We were very disappointed in our stay. We actually checked out after 3 nights even though we paid to stay 7 nights. First of all, there was a frypan lid but no frypan, no cups or cutlery, no detergent, or scourer. When we asked for these things, we were given a blank look like we were asking for something unusual. On the website it says housekeeping daily which didn't happen, and also free bottled water which we asked about but were told that there wasn't any. It is called Riverside Residence, but the units are not looking out to the river, but instead to an industrial area. The shower looked impressive, but had no pressure. The only good thing I can think of is the internet worked alright. I would not recommend for overseas travellers as what is on the website and what you get are two different things.

We are happy to say we enjoyed our stay. The owner and staff were very helpful and friendly.The rooms were comfortable and with air conditioning in each bedroom{and Living Room} We have stayed here on 2 occasions ,one does not return if not happy with rooms. We also found a small supermarket and 2 good eateries within 2-3 mins walk from our suites.Prices were quiet affordable,again staff at these outlets were friendly and helpful.We managed to get a good taxi driver thru the apartment owners,he was very helpful and prompt. .Cost of taxi from airport to apartments about 30 Brunei Dollars.