Best Western Premier Sofia Airport Hotel

I would not recommend staying here, IT IS NOT WORTH THE MONEY. Considering you have to get a shuttle bus from the airport, you may as well travel slightly further and have a nicer hotel. The bed and pillows were uncomfortable. The air conditioning didn’t work so the room was boiling (when we complained we were told that the whole building was set to HEAT so we couldn’t have COLD). 24 hour room service stopped at 10pm. Whole place is dated and needs a re-vamp. Service and people were great, and breakfast was fine.

Perfectly organised airport transfer. Helpful and friendly staff. Comfort rooms.

Perfect location and punctual airport transfer. Extremely helpful staff. Convenient parking options. Great choice when traveling.

I booked a room for my wife and her female colleague. I booked the shuttle via the chatbot and entered the flight number. At arrival at the airport.... no shuttle. Wait and wait, nothing. So I called the hotel for them, and the receptionist said there was no shuttle booked and they would send it now. So I advised my wife to ensure she books the Shuttle upon arrival at the hotel, which she did. The next morning, they went to reception early to take the shuttle, and the receptionist said that they had missed it... "but we're here early" rude receptionist: "well it's gone, but I ordered you a taxi". Wife: "how did you know we needed a taxi?" "well I ordered it and it's here now.". The taxi driver took them through some dusty fields and starts shouting and demanding cash in LEV... when my wife said we didn't have LEV he said he was going to leave them there in the middle of nowhere. So he forced them to go to an ATM and one drew money for them, while one had to stay in the taxi. Thank god the taxi driver was just extorting the women, and nothing more sinister! Then he deliberately took them to T2 when they were flying from T1, and started shouting at them to get out. Immediately another dodgy-looking taxi driver walked up and said "I will take to terminal 1".... again the same thing happened and he started shouting for them to give him money. They arrived LATE at T1 after being extorted twice and WizzAir of course bumped them off their flight! A truly horrible experience!!

Clean and comfortable, easy transportation to and from the airport. Will stay here again! Thanks

Exceeded expectations for a hotel located near the airport. It was quiet. The staff was efficient. I had everything I needed for a comfortable overnight stay.

Staff was friendly, helped with airport transportation.

Clean, friendly and very close to the airport!! Will definitely stay there again!! Thank you

Great hotel, 5 minutes drive to the airport. The shuttle didn't come to pick us up so make sure you talk to the hotel before the flight to double check!

Free airport shuttle service !