Empress Residence Resort & Spa

About the hotel

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free airport shuttle, and a free theme park shuttle. Other amenities include an outdoor pool, a health club, and a bar/lounge.

Nearby attractions

Located in Siem Reap, Empress Residence Resort & Spa is connected to a shopping center. Cambodian Cultural Village and War Museum Cambodia are cultural highlights, and some of the area's activities can be experienced at The Happy Ranch Horse Farm and Angkor Golf Resort. Angkor Eye and Angkor Green Gardens Park are also worth visiting. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with mountain biking, ecotours, and ziplining.

Popular amenities

Parking

Free self parking on site

Free valet parking on site

Height restrictions apply for onsite parking

Limited onsite parking

Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food and drink

1 swim-up bar, 1 poolside bar and 1 bar

2 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea in common area(s)

Spa

16 treatment rooms

Aromatherapy

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Manicures and pedicures

Massage - deep-tissue

Massage - hot stone

Massage/treatment rooms

Outdoor treatment areas

Sauna

Spa open daily

Steam room

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Free grocery shopping service

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Elevator

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

18 holes of golf

4 spa tubs

Access to nearby health club

Access to nearby indoor pool

Access to nearby outdoor pool

Aerobics classes

Bicycle rentals

Billiards/pool table

Children's pool

Fitness center

Full-service spa

Helicopter/airplane tours

Indoor pool

Outdoor pool

Pilates classes

Sauna

Shopping

Steam room

Yoga classes

Outdoor

BBQ grill(s)

Free pool cabanas

Garden

Picnic area

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Grocery/convenience store

Library

Lockers available

More

Couples dining

Designated smoking areas

Romance packages available

TV in lobby

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Reviews that mention...

All reviews (6)ambience (2)transport (1)bed (1)airport shuttle (3)travel time (2)airport (4)wellness (1)restaurant (2)staff (1)clean (1)

Hotel Reviews

for Empress Residence Resort & Spa

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Empress Residence Resort & Spa

Latest reviews (6)

A

Alison

1 Jan 2019 - 8 Jan 2019

reviewed on expedia

5 out of 5 stars

The hotel was lovely. It was about 10 minutes from pub street and about 5 or so from the airport. The shuttle to pub street every evening was great. I'm so glad we chose this hotel.

C

Charlotte

17 Sept 2017 - 19 Sept 2017

reviewed on hcom

5 out of 5 stars

Beautiful hotel! Room was sublime, pool was great. Prices at the hotel resturant / bar were very steep! But they offer a free shuttle to the town and pub street (which is definitely recommended visiting) but only at 6pm until 9pm. Any other time is not free. Nothing to do in local area so using shuttle is advisable.

j

jonathan

7 Aug 2017 - 10 Aug 2017

reviewed on hcom

5 out of 5 stars

My family and I found the hotel to be excellent. Clean, great service. Free airport transfer. Would thoroughly recommend.

D

Davidson

Invalid Date - Invalid Date

reviewed on hcom

4 out of 5 stars

Good Hotel, close to the airport and free shuttle bus. Other than that, no much to do around. Food and beverage inside of the hotel is about 5 to 10 times more expensive than out in the street.

A

21 Jan 2020 - 25 Jan 2020

reviewed on expedia

3 out of 5 stars

The hotel was nice and very quiet, but the bed was so hard we couldn't sleep on it. We asked for a softer mattress or a topper but nothing was available. The hotel is a long way from Siem Reap centre or any amenities, so even getting some shopping requires a taxi or tuc-tuc, as the hotel is on a busy main road with no pavements.

A

17 Dec 2018 - 24 Dec 2018

reviewed on expedia

4 out of 5 stars

Overall good hotel, comfortable stay, close to airport and about 15 minutes away from market area (pub street). Facilities were good and well maintained. Rooms were quite spacious, we had two interconnecting rooms for family for four. Spa experience was also quite good. Most of the employees were nice and courteous. Special mention of Vandy who was quite informative and always ready to help. Few points though, breakfast was quite average (for 4+ star hotel) with no variation at all. We were there seven days and had the exact same breakfast served every single day! For a five star hotel there were no facilities or any entertainment for kids other then the pool. A kids club or some local activities or movie by the pool would have been nice to keep kids entertained.