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Hotel & Motel le Luxembourg

2 1/2 star rated hotel
5.2/10
(714 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

Unfortunately, based on the reviews provided, Hotel & Motel le Luxembourg receives overwhelmingly negative feedback and cannot be recommended. Issues raised include significant discrepancies between online photos and the actual condition of the property, suggesting a serious lack of maintenance and cleanliness. The hotel is described as rundown, with damaged furniture, unclean hallways, and pervasive cigarette and marijuana smells. Furthermore, concerns about high prices, a large security deposit requirement, and police presence in the parking lot have been expressed.

About the hotel

Nearby attractions

Located in Québec City, Hotel & Motel le Luxembourg is in the business district and near the airport. Quebec Bridge and Plains of Abraham are local landmarks, and the area's natural beauty can be seen at Montmorency Falls Park and Marais du Nord. Looking to enjoy an event or a game while in town? See what's happening at PEPS or ExpoCite. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

Airport shuttle on request
Free uncovered self parking on site
Onsite parking available only on request
RV/bus/truck parking (surcharge) on site
Roundtrip airport shuttle (surcharge) from 8:00 AM - 10:00 PM
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant

Guest services

24-hour front desk
Concierge services
Housekeeping (on request)
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible airport shuttle
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Swimming pool

Outdoor

Terrace

Conveniences

ATM/banking services
Grocery/convenience store
Lockers available
Vending machine

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hotel & Motel le Luxembourg
star-fullstar-emptystar-emptystar-emptystar-empty

1 out of 5 stars

4 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

75%

We have selected a sample of reviews which reflect what travellers have said about Hotel & Motel le Luxembourg

Latest reviews (4)

S

Sandra

25 May 2024 - 26 May 2024
reviewed on expedia

2 out of 5 stars

There was lots of very hot water. Room was clean. Advertised as a non smoking premises which was completely untrue! The parking lot had rows of chairs blocking the sidewalks and butts all over the ground with clusters of smokers hanging around everywhere. In the evening the hallway reeked of marijana and in the morning it stunk of cigarette smoke. Cannot recommend despite the clean room.
R

Richard

22 Sept 2023 - 23 Sept 2023
reviewed on expedia

1 out of 5 stars

This place is a dumb. It looks awful on the outside and even worse on the inside. It is attached to a karaoke bar, so it is loud and full of really drunk people. The hallways were full of debris and equipment, and everything was super beat up and poorly maintained. Inside the room, it's not the worst I've been in, but it was bad. There is a TV stand with no TV in it, and a hole punched in the back of the TV stand. All the furniture is extremely dated and there is a pull out couch with a blanket covering all the material. Presumably, it is completely scrapped underneath. Everything has been painted over, But for no good reason. Like they just did a really bad job. So there's paint on all the light switches, door, knobs, towels, and the top of the toilet tank. And the toilet tank, especially, would have been easy to scrape off the excess paint. But they just left it. It just looks so rundown. And to think I paid $119 to stay there for just six hours. They also charge you a $200 deposit fee upfront. I can't remember ever seeing this, they said it was normal. I said I travel a lot and I've never been charged a deposit. But they charge you for the room, and that is fine. Then they want you to pay a second time for the deposit. What is $200 going to even cover should there be damage? So I can damage the room at all they have to pay $200. No wonder it's such a dump. Oh, and I can't forget the coin operated adult movie connection box on the wall. It was defunct, but they left it up
g

george

13 Aug 2022 - 14 Aug 2022
reviewed on hcom

1 out of 5 stars

this is the worst experience i have ever had in a hotel. Price gouging exraordinaires .... I paid close to 400$ that i stayed in this rat hole for 4 hours ... it was so disgusting that I just took a taxi to go spend time in a starbucks instead of staying in this dump. I would rather sleep in a hut in Afghanistan.
R

Rick

1 Jul 2022 - 3 Jul 2022
reviewed on travelocity

1 out of 5 stars

The photos have nothing to do with the real thing. The bed sheets were clean but worn out. The toilet was not well fixed into place. Police came to the parking and it seems that this may happen often. Not the experience I was hoping for.
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