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Hotel & Suites Monte-Cristo

2 1/2 star rated hotel
7.8/10 Good
(1000 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

Hotel & Suites Monte-Cristo receives mixed reviews. While some guests praise the spacious and clean rooms, convenient parking, and friendly staff, others cite issues such as slow bathtub filling, unlocked patio doors, and noise from other guests. The hotel's location is described as convenient for some but also noted as being far from the city centre. Some guests have also noted issues with check-in times and cleanliness.

About the hotel

Nearby attractions

Located in L'Ancienne-Lorette, Hotel & Suites Monte-Cristo is near the airport. Club de Golf L'Albatros Ste Foy and Club de Golf de Cap-Rouge are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Laurier Quebec and Les Galeries de la Capitale. Looking to enjoy an event or a game while in town? See what's going on at PEPS, or consider a night out at Palais Montcalm.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)

Outdoor

Terrace

Conveniences

Vending machine

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel & Suites Monte-Cristo
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

14%

3 star reviews

43%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what travellers have said about Hotel & Suites Monte-Cristo

Latest reviews (7)

H

Holly

24 May 2024 - 25 May 2024
reviewed on hcom

3 out of 5 stars

We arrived right at check in after a funeral. The person who checked us in was friendly. He told us our room was just down the hall, so we walked to go see thankful when we arrived that we had not brought the bags as it was fairly far. We saw that we had patio doors and could park right outside. It was confusing how to get around to our side though as there was only one way. When we went for dinner we locked up the patio several times as it wouldn’t actually lock. Arriving back we tried the doors and indeed they were still unlocked. We rented a suite with the soaker tube for a relaxing end to our day. No word of a lie it took 15 minutes to fill the tub (we even filled the ice bucket in the bathroom repeatedly to make it fill faster) We realized around 3 in the morning that this place is for couples hooking up as we had to leave for the airport and in the hallway you could hear several different people enjoying themselves. However you will be happy to hear that the inside of the rooms are soundproofed? I did not sleep, however the bed was comfortable. Grateful I only stayed one night.
P

Patricia

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

our room was spacious and clean, the hotel was quiet and parking was convenient. Staff was courteous. A coffee maker in the room would have been nice.
G

Gem

2 Sept 2023 - 3 Sept 2023
reviewed on orbitz

1 out of 5 stars

I traveled from USA to Canada an upon arrival, thr management informed me that my booking was canceled. I traveled for 9 hours and expect no signal since it's a different country. It was peack season so every hotel was full. It was a nightmare.
W

WEI

3 Dec 2022 - 4 Dec 2022
reviewed on orbitz

4 out of 5 stars

nice location,good for traveler
P

Patrick

3 Sept 2022 - 5 Sept 2022
reviewed on orbitz

3 out of 5 stars

Overpriced for what it was, motel is getting old, strange constant banging/knocking noise from water pipes, hair on the bedspread, old smell to the room. Bit far from the old town but driving and parking was ok.
K

Kaushik

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

We went to this hotel to checkin at 2:30 PM (their official checkin time is 2 PM and its written in bold words at the front desk). But, the staff did not give us the keys of our room and asked us to come back at a later time (3 PM or later). This is was very bad as our flight to Quebec was delayed and we were very tired and very badly wanted to rest for a while before we head out. Anyways, once we entered the room it was very stinky. Other things were nice. Breakfast was good. This hotel is quite far away from the city centre.
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