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Hyatt Place Shanghai Hongqiao CBD

5 star rated hotel
9/10 Excellent
(468 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Hyatt Place Shanghai Hongqiao CBD is praised for its convenient location, being easily walkable from the airport and railway station via an underground path. Guests appreciate the cleanliness, excellent breakfast, and friendly, cooperative staff. Many find it ideal for business travellers, highlighting its functional and comfortable rooms. However, some reviewers note that the room condition is below expectations for a four-star hotel, with stained carpets mentioned in particular. Additionally, while the pool is advertised to be open until 10pm, cleaning may restrict access earlier.

Guest highlights

Convenient location: easily walkable from the airport and railway station via an underground path
Cleanliness
Great breakfast
Friendly and cooperative staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Minhang neighborhood, Hyatt Place Shanghai Hongqiao CBD is connected to a shopping center. Hongqiao Tiandi and Shanghai Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shanghai Zoo. National Exhibition and Convention Center and Qibao Old Street are two other places to visit that come recommended.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 126.00 for adults and CNY 56.35 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Arcade/game room
Indoor pool

Outdoor

Garden
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Grocery/convenience store
Reception hall

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hyatt Place Shanghai Hongqiao CBD
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

8 reviews

Review data

5 star reviews

38%

4 star reviews

38%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hyatt Place Shanghai Hongqiao CBD

Latest reviews (8)

R

Rebecca Emma

17 Jun 2024 - 18 Jun 2024
reviewed on hcom

5 out of 5 stars

Great hotel with lovely food and all staff members having a good level of English for international travellers. Would stay again.
A

Asif Mahmood

6 May 2024 - 10 May 2024
reviewed on expedia

5 out of 5 stars

Hayat place is an excellent choice due to its cleanliness, great breakfast, location and top of all friendly & cooperative staff. Hotel is easily walkable from Airport and Railway station in an underground path, From exit of metro line 2/10, just follow Hongqiao CBD (Area C), you can exit in The Hub Mall, and Hotel is adjacent to the Mall. The same underground path followed by a flyover walking bridge can take you to NECC (beautiful view), or take a Line 2 metro to East Huijing for NECC (1 station from Hayat place). Walkable from the metro station, railway station and airport in the underground path, which leads straight to the mall adjacent to the hotel. Instead of The Hub Mall, one exit from P10 parking lot after crossing the parking lot and taking stairs up, just next to the hotel
R

Robert

23 Sept 2023 - 24 Sept 2023
reviewed on expedia

5 out of 5 stars

Very nice place for business travelers. Functional, efficient, comfortable.
B

Boro

25 Jul 2023 - 28 Jul 2023
reviewed on expedia

4 out of 5 stars

Near the airport
J

JIN

13 Jul 2023 - 15 Jul 2023
reviewed on expedia

4 out of 5 stars

close to train station and airport. Good for biz.
R

Ran

29 Apr 2023 - 30 Apr 2023
reviewed on orbitz

3 out of 5 stars

Close to the airport and rail station. However the carpet is stained and the room condition is below four stars. Maybe the location justifies the rating.
L

Lili

Invalid Date - Invalid Date
reviewed on orbitz

3 out of 5 stars

The staff there are most friendly, especially Gary Xu. I had trouble charging my phone and he helped me sort out the issue. This saves my travel as it's extremely difficult to travel in China without phone. All transportation is done with apps on phone. One thing I felt disappointed was that their pool is supposed to open until 10 pm. But when I went there at 9:30 pm, I was not allowed entering because they are doing routine cleaning. If the routine cleaning has to be started half an hour earlier and guests are not allowed using the pool, then it would be better to tell guest to come before 9:30 pm not 10 pm. This is not expected for a Hyatt brand hotel.
S

Stephen

5 Jan 2020 - 6 Jan 2020
reviewed on hcom

4 out of 5 stars

Very nice and comfortable hotel and very close to Hongqiao train station which made it convenient for early travel next day
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