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Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

3 star rated hotel
9.4/10 Exceptional
(1245 verified Hotels.com guest reviews)
See real reviews (252)

generated by AI based on family reviews

Overview

The Holiday Inn Express San Jose Costa Rica Airport is praised for its convenient location near the airport and the complimentary shuttle service. Guests appreciate the clean rooms, friendly staff, and the high-quality breakfast. The proximity to restaurants and the airport's proximity to tour pick-up locations are also frequently mentioned. However, some guests report inconsistencies with the shuttle service, and noise from airplanes and nearby traffic may affect sleep quality. A few guests also mentioned that the hotel lacked an on-site restaurant for dinner.

Guest highlights

Complimentary airport shuttle service
Clean and comfortable rooms
Delicious breakfast
Friendly and helpful staff

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Nearby attractions

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel is located in Cacique, a neighborhood in Rio Segundo with good airport proximity. Travelers eager for a bit of culture can stop by Juan Santamaria Historical Museum, while those wishing to experience the area's natural beauty can explore Central Park and Juan Santamaría Park. Looking to enjoy an event or a game while in town? See what's going on at Estadio Alejandro Morera Soto.

Popular amenities

Parking

Electric car charging station on site
Free 24-hour roundtrip airport shuttle
Free secured, uncovered self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 restaurant
24-hour room service
Coffee/tea in common area(s)
Free buffet breakfast available daily 6:00 AM–10:00 AM

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Outdoor

Garden
Pool sun loungers

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
Water dispenser

More

At least 80% lighting from LEDs
Comprehensive recycling policy
Designated smoking areas (fines apply)
TV in lobby
Water dispenser
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

252 reviews

Review data

5 star reviews

75%

4 star reviews

18%

3 star reviews

3%

2 star reviews

2%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

Showing 1 - 10 of 252 reviews

Latest reviews (252)

P

Premkumar

10 Oct 2024 - 11 Oct 2024
reviewed on hcom

3 out of 5 stars

The shuttle never showed up at the designated site #13 at the airport. Waited for an hr. Hotel email states every 20 min shuttle service. Then took the taxi. Too many guys there try to get money from you and the taxi wants $50 to go one km to hotel. So had a very bad exprience. And other clients might have the same experience. This was the second time. Happening. Hope the manger of the hotel correct this problem. Thank you.
L

Laura

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

So perfect to have right by the airport. We stayed here for one night on either end of our trip. They are super nice and the rooms are great. The shuttle is extremely convenient. Will always stay here if we need to stay by the airport!
A

Alexander

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

Convenient hotel close to the airport. The pool and gardens were great. Breakfast was lovely and the staff friendly.
R

Roland

20 Jul 2024 - 21 Jul 2024
reviewed on expedia

5 out of 5 stars

We stayed for one night prior to our flight the next morning. The staff was courteous and helpful. The hotel is spotless and the morning complimentary breakfast was better than here in the states at the higher end hotels. It’s across the street from the airport so it’s easy in and out. Beware of the Denny’s next door. Less than stellar staff with fine dining prices for Denny’s style food. Not much food choices within walking distance but a short drive up the street has way better food. We would stay there again.
E

Eliecer

22 Jul 2024 - 23 Jul 2024
reviewed on expedia

5 out of 5 stars

We stayed their 1 night prior to flying back home.
W

Wendy

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Very friendly staff, especially the shuttle driver! The room was clean, cool, and comfortable. The breakfast was great...a lot of options! We will stay here again when we need a place near SJO.
D

Dania

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

Good hotel for my purposes to be close to the airport. Extremely convenient. Good breakfast
K

Kelsi

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

4 out of 5 stars

This was a great option for an overnight stay to prepare for an early morning flight. The best option due to the shuttle service from the hotel to the airport. We were surprised by the complementary breakfast bag they gave us since we left for the airport before breakfast was served. The beds weren’t the most comfortable but again it was just for one night so it was tolerable.
J

Jason

6 Jul 2024 - 11 Jul 2024
reviewed on expedia

5 out of 5 stars

Great location to the airport and for tour pick-ups. The breakfast was amazing and the pick-up/drop-off airport transport was easy. Rooms were clean and the staff was super nice and helpful.
T

Timothy

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

Really close to the airport, great breakfast and close to places to eat.
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