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Hotel Casa Tago

3 star rated hotel
8.8/10 Excellent
(223 verified Hotels.com guest reviews)
See real reviews (27)

generated by AI based on family reviews

Overview

Hotel Casa Tago is a popular choice for travellers due to its proximity to Juan Santamaría International Airport (SJO). Many guests praise the friendly and helpful staff, who often go above and beyond to assist with travel arrangements. The included breakfast receives positive comments, and while rooms are described as basic, they are consistently noted as clean and comfortable for a short stay. However, some reviews mention that parking is off-site and that rooms may be small and lack air conditioning, while shared bathrooms are available in some rooms. The hotel's location is also described as noisy by some, and others have raised issues with the responsiveness of communications before arrival.

About the hotel

Along with an outdoor pool, this smoke-free hotel has a 24-hour front desk and a garden. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.

Nearby attractions

Hotel Casa Tago is located in Alajuela. Poás Volcano National Park and Braulio Carrillo National Park reflect the area's natural beauty and area attractions include Ojo de Agua Spa Park and Zoo Ave. Looking to enjoy an event or a game while in town? See what's going on at Estadio Alejandro Morera Soto, or consider a night out at Parque Viva.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

Free continental breakfast available daily 7:00 AM–9:00 AM

Guest services

24-hour front desk
Daily housekeeping
Tour/ticket assistance

Things to do

Outdoor pool

Outdoor

Garden

Conveniences

Front-desk safe

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel Casa Tago
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

27 reviews

Review data

5 star reviews

74%

4 star reviews

7%

3 star reviews

7%

2 star reviews

4%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Hotel Casa Tago

Showing 1 - 10 of 27 reviews

Latest reviews (27)

E

Erin

24 Oct 2024 - 25 Oct 2024
reviewed on hcom

3 out of 5 stars

We chose Hotel Casa Tago due to its proximity to the airport. The family who runs the hotel are very nice and the security seemed sound. The room was basic and fulfilled our needs for a night.
A

Antonio

18 Jun 2024 - 19 Jun 2024
reviewed on expedia

5 out of 5 stars

We stayed at hotel Casa Tago the first night we arrived in Costa Rica. It is very close to the airport. The personnel was very nice, and the breakfast was very good.
D

Darryl

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

5 out of 5 stars

Okay for a cheap, brief stay near the airport. Noisy neighborhood, but that’s probably true throughout Alajuela. No air conditioning.
M

MARIA

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Good quiet location close to Central Park with many restaurants. Good beds, tv and big bathroom. Common areas very nice. Staff very helpful, best hotel I've stayed at in Alajuela over 10 visits. Peaceful energy due to helpful owners and staff. Excellent rest stop before our next morning flight.
K

Karen

18 Mar 2024 - 19 Mar 2024
reviewed on expedia

2 out of 5 stars

I was really disappointed with this hotel. My room was not much bigger than the bed, with a window the size of a small pizza box so it was very stuffy. The bed had only one sheet - no blanket - and the bedside lamp didn't work. The shared bathroom was dirty and had no soap. I partly chose this hotel because it claimed to have parking and a good breakfast. I arrived at night and there were no parking spaces left, so was instructed to drive to a parking garage -I had to walk 2 blocks back to the hotel by myself at night. The breakfast was meager - three tiny pieces of fruit and a grilled ham and cheese sandwich. I have never written a bad review, but I can't let this experience pass. I definitely do not recommend Casa Tago.
G

Grant

15 Mar 2024 - 16 Mar 2024
reviewed on expedia

1 out of 5 stars

They sent me a msg saying to get a orange taxi from the airport but pay less than 8$ usd. None of these taxis wanted to take me and so I had to pay $20 usd just to go. They didn’t even provide me an address so I had to find it myself. Room is just bad, the bed is terrible and its not very clean.
R

Richard

4 Mar 2024 - 5 Mar 2024
reviewed on expedia

5 out of 5 stars

Casa Tago provided exactly what I needed ... clean bed near airport ($8 taxi, or $5 Uber to/from SJO). The included breakfast was ample and pleasant. Didn't try the pool, but it looked refreshing. Great friendly/family-like staff. Shared bathroom in the hall.
S

Stefan

20 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

We stayed 1 night at Casa Tago Hotel before continuing with out trip the next day. The host of the hotel was very helpful and provided valuable insights regarding which taxis to take from SJO airport and offered help in finding a suitable and reliable transportation for the rest of our trip. The rooms are not very spacious (no closet), but very tidy and are equipped with a wall-mounted fan (no a/c) and come with a private bathroom with a shower. The beds are cozy and have the right size for 2 adults.
D

David

20 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

Friendly staff member met me late when the taxi arrived after my flight. Courteously showed me to my room and didn’t ask for payment until the morning.
D

Deborah

11 Feb 2024 - 12 Feb 2024
reviewed on expedia

5 out of 5 stars

Easy check-in; clean and comfortable room for an overnight stay. Breakfast was delicious. Close proximity to the airport.
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