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Hotel Svanen, Billund

4 star rated hotel
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Hotel Svanen in Billund receives positive feedback for its convenient location, making it ideal for exploring Legoland and other attractions, as well as its proximity to the airport. Guests consistently praise the hotel restaurant for its good food, and many appreciate the quality of the breakfast. The helpful and accommodating staff are also a highlight, with reports of them going the extra mile for guests, such as keeping the restaurant open late to cater for delayed flights. However, some guests have noted that the service at reception could be improved, with a lack of greeting on occasion. The rooms themselves have been described as clean, but some may find them warm and lacking air conditioning.

Guest highlights

Helpful and accommodating staff who went above and beyond
Great onsite restaurant and breakfast

About the hotel

Nearby attractions

Located in Billund, Hotel Svanen, Billund is in the entertainment district and near the airport. Lego House and Gyttegard Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Lalandia Water Park and LEGOLAND® Billund. Don't miss out on a visit to Givskud Zoo. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Parking

Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: DKK 175 for adults and DKK 95 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Accessibility

This property does not have elevators

Outdoor

Terrace

Conveniences

Front-desk safe

More

Designated smoking areas (fines apply)
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hotel Svanen, Billund
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

20%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hotel Svanen, Billund

Latest reviews (5)

M

Michelle

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

2 out of 5 stars

Disappointed in the quality of hotel for the price. Room was dated. the beds were the most uncomfortable we have ever slept in. Rooms lacked air flow, right on parking lot. Very dated in the room decor. I would not recommend this hotel to anyone- so glad we only had to endure he discomfort for 1 night. Very poor value.
B

Benno

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

3 out of 5 stars

The hotel is good located, it served its purpose very well. We also appreciated the good breakfast and the free parking. We enjoyed also dinner in the restaurant. But for a hotel in this price-range (was not cheap) there where some details which could be much better. Personel at reception was not unfriendly but did not greet (several times), and were sometimes in a strange mood. When we arrived, there was no greeting, just a „yes?“. In the restaurant they had problems with the I-Pad, so it took 5 minutes to assign us a table while the restaurant was almost empty. The room was quite warm, no fresh air and no air-condition. It is no a big deal, but many little negative points lead to a bad impression.
P

Patrick

12 Jun 2024 - 13 Jun 2024
reviewed on hcom

4 out of 5 stars

Love the convenience of having a nice restaurant with good food attached to the hotel. Proximity to airport is a definite plus!
K

Karen

28 Jun 2023 - 30 Jun 2023
reviewed on expedia

5 out of 5 stars

First time in Denmark, and Billund is a small city so quiet everywhere, good location for Legoland and other tourist places , so good for family travel ! But the room is clean , breakfast is great and you can have a drink at bar if travel alone , but the only concern is only use very traditional way , key to open the room door, only a bit concern for safet, overall I like it !
D

Dinah-Lee

10 Jul 2022 - 14 Jul 2022
reviewed on hcom

5 out of 5 stars

The staff were very helpful. Kept restaurant open for us when our flight was delayed. Nothing was too much trouble for them
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