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Hotel Casa Coco

2 1/2 star rated hotel
8/10 Good
(157 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Hotel Casa Coco receives mixed reviews. While some guests praise the helpful staff, convenient airport proximity, and clean, recently renovated rooms, others report negative experiences including malfunctioning rooms and a lack of advertised airport transfer. Positive feedback focuses on the staff's helpfulness and the overall cleanliness of the hotel after recent renovations. However, inconsistencies in room quality and issues with amenities like air conditioning and toilets, along with the absence of an advertised airport transfer, should be noted.

Guest highlights

Helpful staff
Clean and recently renovated rooms
Relaxing pool

About the hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills.

Nearby attractions

Located in Boca Chica, Hotel Casa Coco is in the city center and on the waterfront. National Aquarium is a popular attraction and the area's natural beauty can be seen at Boca Chica Beach and La Matica Island. Guayacanes Beach and Malecon are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and cave exploring.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free offsite parking within 3 ft
Street parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily 8 AM–11:30 AM: USD 5-8 per person

Spa

Massage - deep-tissue
Massage - sports

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

Bicycle rentals
Bicycle tour information
Bike storage
Designer stores
Mountain biking
Outdoor pool
Scooter/moped rentals
Spa services

Outdoor

BBQ grill(s)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Hotel Casa Coco
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Hotel Casa Coco

Latest reviews (5)

K

Katherine

19 Mar 2024 - 20 Mar 2024
reviewed on expedia

2 out of 5 stars

We stayed one night just to be very close to the airport,
C

Carmen

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

The staff was great. I arrived very late at night and they were waiting for me. I will stay again and also for convenience near the airport.
J

John W

10 Jul 2023 - 13 Jul 2023
reviewed on expedia

4 out of 5 stars

I traveled withmy wife and daughter. We enjoyed the peace and quite and the pool. I would recommend this property. We will return
c

conney

26 Sept 2022 - 27 Sept 2022
reviewed on hcom

1 out of 5 stars

Horrible experience. It took three rooms before we found one with a working toilet and AC. Clerk didn't know how to operate credit card machine. No airport transfer as advertised.
A

Anthony

12 Sept 2022 - 13 Sept 2022
reviewed on travelocity

5 out of 5 stars

We had a really unpleasant experience at the previous hotel we stayed and when we came to casa coco we were surprised at how better it was. The owner was really nice and could speak English so it made it easier for me to talk to him and he went out of his way to help us with our luggage and get us settled in and when we were leaving he tried helping us get a taxi at a better price. The room was clean and tidy and I heard the rooms got renovated recently and it shows us here although the tv may need a upgrade since all the channels were in Spanish but i would just be nick picking at this point there were some things I wanted to tell the owner but I forgot to tell him which is my fault for not telling him sooner there’s also a pool and a breakfast only restaurant in the middle of the hotel that’s was close to our room. Although we only stayed for one day if we ever come back to boca chica we would definitely come back here I forgot to ask the owner’s name but thanks for everything.
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