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Concorde El Salam Hotel

5 star rated hotel
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See real reviews (19)

generated by AI based on family reviews

Overview

The Concorde El Salam Hotel is praised for its inviting atmosphere, exceptional staff, and comfortable beds. Many guests highlight the hotel's convenient location near the airport, with a complimentary shuttle service frequently mentioned. The hotel also boasts a wide array of dining options and a highly-rated breakfast buffet. However, some negative feedback points to inconsistent room quality (with some beds described as uncomfortable), and occasional noise issues from events held on the property. There are also reports of a strong chemical odour in some rooms, and the need for better light-blocking curtains. Finally, guests should be aware that tipping may be expected.

Guest highlights

Exceptionally friendly and helpful staff
Convenient and complimentary airport shuttle
Wide variety of on-site dining options
Excellent breakfast buffet

About the hotel

Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Located in Cairo, Concorde El Salam Hotel is in the city center. Egyptian National Railways Museum and Egyptian Textile Museum are cultural highlights, and travelers looking to shop may want to visit City Stars and City Centre Almaza Shopping Mall. Traveling with kids? Consider Tivoli Dome and Asfour Crystal Showroom. Spend some time exploring the area's activities, including golfing and golf lessons.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free area shuttle
Limited onsite parking
Limo/town car service
Self parking on site (USD 2 per night)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
6 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 for adults and USD 10 for children
Coffee/tea in common area(s)

Spa

Massage - Thai
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Full-service spa
Horse riding/rentals
Outdoor pool
Playground
Sauna
Shopping
Spa tub
Steam room

Outdoor

BBQ grill(s)
Garden
Terrace

Conveniences

ATM/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Concorde El Salam Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

19 reviews

Review data

5 star reviews

63%

4 star reviews

16%

3 star reviews

5%

2 star reviews

11%

1 star reviews

5%

We have selected a sample of reviews which reflect what travellers have said about Concorde El Salam Hotel

Showing 1 - 10 of 19 reviews

Latest reviews (19)

R

Russell

22 Sept 2024 - 23 Sept 2024
reviewed on hcom

5 out of 5 stars

This was a very enjoyable stay just before we ended out travels . The hotel was really inviting and the staff were great, the bed was one of the most comfortable I gave ever stayed. I would highly recommend.
C

Christina

2 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

Staff was so friendly and they helped arrange a shuttle for us to and from the airport. A lot of dining options at the hotel. About 25 minutes away from downtown Cairo which I liked because it wasn’t as busy and crowded as downtown is. Ubers were always available to take us anywhere we needed to go. The hotel was also very clean and beautiful
K

Kira

1 Dec 2023 - 2 Dec 2023
reviewed on expedia

5 out of 5 stars

This is one of the most elegant and beautiful hotels i have stayed at and I was given nothing but royal treatment from the moment I arrived at the airport until I was delivered back for my return home. This place is so comfortable, clean and has so much to enjoy from amazing restaurants to an incredible breakfast buffet and outstanding staff and customer service. So conveniently located as well. I will stay here again for sure and i very highly recommend this hotel
R

Roark

13 Nov 2023 - 15 Nov 2023
reviewed on hcom

5 out of 5 stars

Excellent stay, from the truly 5star airport pick up, early arrival accommodation, to the late checkout. The staff provided 5 star service, and felt completely safe on the luxurious grounds.
m

magdy

18 Oct 2023 - 22 Oct 2023
reviewed on expedia

5 out of 5 stars

Close to the airport convenience friendly staff
A

Angele

17 Oct 2023 - 19 Oct 2023
reviewed on hcom

2 out of 5 stars

Before our last night, I would have said this hotel was ok. Not spectacular but ok. The last night they had a party in the main courtyard which our room faced. Thumping music past midnight when we had a 4am wake up for our flights home was really not appreciate. None off us got any sleep. The age of most hotel guest was middle age or more so can’t imagine many of their guests being happy with the situation. This hotel also allows smoking in the main floor lobby and cafe area. The smell of stale cigarette smoke permeated every hall and our non smoking room.
g

guohao

3 Sept 2023 - 4 Sept 2023
reviewed on orbitz

5 out of 5 stars

Good service and convenient shuttle bus. The staff for Cairo trip is very nice and helpful.
N

Natalie

8 Jul 2023 - 9 Jul 2023
reviewed on hcom

1 out of 5 stars

Do not stay at this hotel. Find another hotel to stay at. We stayed here after the overnight train from Luxor. We had emailed earlier in the week about doing a check in early and never heard back to them. Once we arrived we waited two hours in the lobby and was given one of our two rooms, then waited another hour. The hotel is nice and the rooms are comfortable, but the staff is not very accommodating. We had to remind them about our food rewards, but they neglected to tell us which restaurants we could use, so upon check out we were told we did not get our discounts. We had a super early flight the next day and left the hotel at 2am. Once we arrived at the airport I noticed my airpods were at the hotel. We immediately called the hotel to tell them which room they were in and sent them the map from our tracker. We even told them what they look like and where they were. They claim that they were not in the room, however my tracker was connected to them and could see they were located in the room. We continued to email them about looking in the room for the past couple of days since being home. We even had our guide go to the hotel to look in the room, yet the staff did not allow him in. They claimed they still were not there. They have yet to contact us back after several emails. Again...if you want an honest, communicative hotel, do not stay here. There are many other choices you can go to, do not stay here. Stay away.
F

Fathiyah

19 Jun 2023 - 20 Jun 2023
reviewed on hcom

4 out of 5 stars

Not bad.. old but they trying to update I love the airport shuttle Bank branch available Italian restaurant and Egyptian also Indian
E

Elizabeth

23 Apr 2023 - 25 Apr 2023
reviewed on orbitz

4 out of 5 stars

This really is a great property. It has all the amenities. The rooms are a bit dated but clean an equipped, so I enjoyed them. The city outside the hotel is not that safe to travel alone. There are no restaurants within walking distance. The hotel offers great food and room service, so that was great. But being in Cairo you want to see the city. I would suggest a hotel near the Nile with walkable places. If you want to be close to the airport, which we did, this is your #1 pick. Great Airport service. They sent someone to walk us through immigration. The service was unmatched. I'd stay here again.
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