Renaissance Cairo Mirage City Hotel

Amazing hotel close to the airport but far enough not to hear any planes. Extremely convenient, great service and slept very well in the beds. Impeccable service and great food. Pool was not heated but it was still very comfortable to swim.

Great hotel near the airport. Prompt shuttle service to and from

I just stayed here for a few hours during a layover and loved this place so much! It was comfy, they had excellent customer service and was easy to get to. The only cons were I didn’t realize the shuttle for airport pickup had to be arranged days in advance- so I caught a taxi. Also the water in the room wasn’t very hot - I let them know this during checkout and they said they’d take it up with management. The only other thing is I believe you have to call to reserve your pet before hand and it is almost impossible to get through when you are calling from abroad.

Super safe. We got there very early and they easily checked us in. Great place and so beautiful. Transport shuttle was a plus and the guy was extremely nice.

Fabulous hotel in new Cairo! The grounds of the hotel are very secure with security staff onsite doing regular checks so we felt very safe. The staff were delightful and would go out of their way to ensure we had anything we needed especially the navigators who booked our Nile dinner cruise and sorted all travel etc. The pool is amazing and even though there was construction underway during our visit there was minimal noise or disruption. The breakfast was incredible with a wide array of buffet options which also included hotel chefs doing on request omelettes, pancakes and other dishes cooked theatre style - excellent service. We were in the 6th floor which included the club lounge which again is an excellent service offering soft drinks for free throughout the day and happy hour alcoholic drinks and food each evening. The food in the Vintage Lounge was tasty and again the staff were attentive, helpful and cheery. The entire hotel is spotless and we could not rate the service any higher. Five stars!! It is a good distance away from the main sights in Cairo - the Pyramids, Nile etc so requires a long drive (traffic in Cairo is crazy and the driving is like fast and furious!) but it is worth it to stay at this hotel which is very near the airport and offers free transportation. In fact when we arrived the regular shuttle wasn’t running at the exact time and the hotel sorted us a car. Thank you to all the Renaissance Mirage team!

Thanks for quick and airport transportation

I had a wonderful seven-day stay. Everything from pick-up at the airport to drop-off and in between was perfect. They ensured that all was well and that you were comfortable. Hisham (the navigator), Hager (the breakfast hostess), and Mariam were always awesome and helpful in the breakfast room. Overall, the staff was friendly. One area they could improve is their housekeeping—they always tend (almost every day) to forget something or other, and you have to call to get it.

Good service, friendly and helpful staff. Location was good too. Free airport shuttle service was a bonus. Would definitely stay again.