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Holiday Inn Express Marseille Airport, an IHG Hotel

3 star rated hotel
8.6/10 Excellent
(339 verified Hotels.com guest reviews)
See real reviews (58)

generated by AI based on family reviews

Overview

The Holiday Inn Express Marseille Airport is a popular choice for travellers due to its convenient location near the airport and its complimentary shuttle service. Guests consistently praise the cleanliness and comfort of the rooms, along with the helpfulness of the staff. The included breakfast also receives positive comments. However, reviews indicate that the shuttle service's reliability can be inconsistent, particularly outside of operating hours, and that the hotel lacks amenities beyond the basics. Some guests also mention the need to call and book a shuttle and that the shuttle doesn't run 24/7.

Guest highlights

Clean and comfortable rooms
Helpful staff
Convenient airport shuttle
Good breakfast

About the hotel

This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Nearby attractions

Near a train station, Holiday Inn Express Marseille Airport, an IHG Hotel is in an area with good airport proximity. Old Port of Marseille and Marseille Provence Cruise Terminal are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's going on at Francis Turcan Stadium, or consider a night out at La Halle de Martigues.

Popular amenities

Parking

Airport shuttle on request
Free roundtrip airport shuttle from 5:00 AM - 11:00 PM
Free roundtrip train station shuttle from 6:00 AM - 11:00 PM
Train station shuttle on request
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 bar
Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 12 per person
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Outdoor

Garden
Terrace

Conveniences

ATM/banking services
Free newspapers in lobby
Gift shop/newsstand

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Marseille Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

58 reviews

Review data

5 star reviews

52%

4 star reviews

33%

3 star reviews

7%

2 star reviews

5%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Marseille Airport, an IHG Hotel

Showing 1 - 10 of 58 reviews

Latest reviews (58)

R

Richard

21 May 2024 - 22 May 2024
reviewed on hcom

5 out of 5 stars

Good convenient stay near airport.
L

Liwa

31 Jul 2024 - 1 Aug 2024
reviewed on expedia

5 out of 5 stars

Good hotel to stay before catching a flight
N

Nadine

25 Jul 2024 - 26 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect place to stay if you get stranded at the airport and need a calm place to catch up on some sleep! Lovely breakfast, great & helpful staff. They even offer a free of charge shuttle from and back to the airport. Merci!
W

Walid

27 Jul 2024 - 28 Jul 2024
reviewed on hcom

5 out of 5 stars

Clean room and bathroom. Timely shuttle. (though it was a bit harder than ideal to call from the airport, there is a phone booth in the terminal and an intercom-like system in the parking, but sometimes there was no answer) Still the shuttle arrived and the people were friendly and the hotel clean and comfortable.
M

Mark

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

3 out of 5 stars

Excellent Airport location before a flight, but if you have a 6 am flight, their free shuttle service can't be used because it starts at 5 am.
S

Shari

18 Jul 2024 - 19 Jul 2024
reviewed on expedia

5 out of 5 stars

The room was clean and the airport shuttle was convenient.
D

David

17 Jul 2024 - 18 Jul 2024
reviewed on expedia

5 out of 5 stars

shuttle worked well but otherwise access tricky
L

Liane

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

4 out of 5 stars

Close to airport so convenient if arriving from overseas for a nap or on the way back home when dropping off the car. One thing to note: airport pickup via shuttle is unreliable, even when calling, it takes forever for them to come even though it is only 5 minutes away. It is not walkable to get to the hotel from the airport. Communication between reception and driver needs to be improved substantially! Staff could be more aware and pro-active.
L

Liberty

16 Jun 2024 - 17 Jun 2024
reviewed on expedia

2 out of 5 stars

I could never explain the agony of trying to find this place. A scorching hot day, walking up and down endless roads with a heavy bag and a suitcase, up and down the same roads, bus drivers who had never heard of the place, Greet Hotel telling me to ‘just walk along the road’, the same road I’d already walked down twice before. There’s not a soul to be seen at the station on a Sunday and although buses are regular none of them had heard of Holiday Inn Express. One hour later, I saw a man sitting in a black vehicle and assumed he was a taxi driver. In desperation I went and knocked on his window. I asked if he was a taxi driver and he said no and asked where I wanted to go. When I told him he pointed ahead and said ‘There it is. Just walk down there.’ That’s when I laid eyes on a flag. Please, please put up some signs next to the station to avoid this happening to someone else. People assume that being an airport station it will be very busy with lots of staff. It isn’t. It’s a very small station that’s deserted on a Sunday. Nothing but steep steps and miles and miles of roads that lead to absolutely nowhere.
M

Maria Corina

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

4 out of 5 stars

Nice property and good rooms; we chose it since it’s vicinity to the airport and a navette to the airport is offered. Notwithstanding, the navette doesn’t work until 5:00 am so that should be advised and duly informed. We had to pay for a taxi.
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