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ibis Frankfurt Airport
2 1/2 star rated hotel
8.4/10 Very Good
(305 verified Hotels.com guest reviews)
See real reviews (35)
generated by AI based on family reviews
Overview
The ibis Frankfurt Airport offers a convenient, if somewhat basic, stay for travellers. Guests consistently praise the hotel's cleanliness and the friendliness of the staff. The on-site restaurant receives positive comments for its food quality and is particularly appreciated for its availability in an area with limited dining options. However, reviews highlight inconsistencies with the airport shuttle service, such as limited hours of operation and infrequent runs. The hotel’s location is described as being in an industrial area with limited nearby amenities, and parking is limited. Room sizes are noted as small.
Guest highlights
Friendly and helpful staff
Good on-site restaurant with varied menu
Clean rooms
About the hotel
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Nearby attractions
Located in Kelsterbach, ibis Frankfurt Airport is in an area with good airport proximity. Hoechst Castle and Opel Factory are local landmarks, and some of the area's activities can be experienced at Aukammtal Thermal Bath and Zollhafen Mainz. Looking to enjoy an event or a game while in town? See what's happening at Süwag Energie Arena or Deutsche Bank Park.
Popular amenities
Parking
Airport shuttle at scheduled times
Limited onsite parking
Roundtrip airport shuttle (surcharge) from 5:00 AM - 11:30 PM
Uncovered self parking on site (EUR 10.00 per night)
Wheelchair-accessible parking available
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
1 bar
Buffet breakfast available for a fee daily 6 AM–10 AM: EUR 15 for adults and EUR 7.5 for children
Coffee/tea in common area(s)
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Accessibility
Accessible airport shuttle
Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
More
Smoke-free property
TV in lobby
Reviews that mention...
Hotel Reviews
for ibis Frankfurt Airport
4 out of 5 stars
35 reviews
Review data
5 star reviews
- 31%
4 star reviews
- 43%
3 star reviews
- 17%
2 star reviews
- 9%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what travellers have said about ibis Frankfurt Airport
Showing 1 - 10 of 35 reviews
Latest reviews (35)
B
BRIONY
25 Sept 2024 - 26 Sept 2024
reviewed on hcom
4 out of 5 stars
It wasnt asclose to the airport as we were hoping, our fault though! Should have paid more attention.
We we only there for the night as we had a long stopover.
Hotel eas fine and clean.
D
Diane
19 May 2024 - 20 May 2024
reviewed on expedia
5 out of 5 stars
Located in an out-of-the-way location, our comfortable room had a college vibe and met all of our needs. Enjoyed a delicious dinner there, which was good because there were no restaurants nearby. The shuttle to the airport was $6, a good price!
J
JUAN
25 Apr 2024 - 26 Apr 2024
reviewed on expedia
5 out of 5 stars
Clean, quiet place, a good restaurant, with transportation service to and from the airport included.
W
Wilfredo
8 Nov 2023 - 9 Nov 2023
reviewed on hcom
5 out of 5 stars
Nice hotel, rooms are tiny but one doesn't need more for 1 night. Conveniently located close to the airport, personnel very friendly and the breakfast has something for every taste, wide variety of food and it's buffet style. Will stay there again.
D
David
25 Sept 2023 - 26 Sept 2023
reviewed on hcom
4 out of 5 stars
The staff were very friendly and helpful. My only complaint was the parking. There are a set of parking spaces with raised "T" obstacles that block the parking space, and these parking spaces are a good 200m away from the hotel. So I had to drive out to the parking space, figure out how the lock worked, lower the "T", park the vehicle, raise the "T", then walk to 200m back to the hotel and return the key. And all of this was in total darkness and adjacent to a construction site (thank goodness most cellphones have built-in flashlights). No other complaints.
V
Verl
2 Oct 2023 - 3 Oct 2023
reviewed on expedia
3 out of 5 stars
Did not like location. Did not have any information on bus shuttle from airport train station.
We enjoyed Avery nice dinner at this hotel.
J
Julita
30 Sept 2023 - 1 Oct 2023
reviewed on hcom
4 out of 5 stars
It was a good one night stay. Convinient location close to an airport and shuttle to airport.
D
Daniel
24 Sept 2023 - 25 Sept 2023
reviewed on hcom
4 out of 5 stars
The only negative thing was the shuttle should take you to departures, they took us to arrivals and with luggage, it is hard for us older folks
S
Sylvia
13 Sept 2023 - 14 Sept 2023
reviewed on expedia
4 out of 5 stars
Their bus shuttle (which you pay for) from the airport was totally bad for our arrival. We took another shuttle which the driver was good enough to transport us. The hotel is in the middle of industry. They did however have a restaurant for dinner and breakfast which was reasonably priced. The towels were very limited. Not a fan of this hotel - this was the first time we ever used this chain of hotel.
R
Richard
26 Aug 2023 - 27 Aug 2023
reviewed on expedia
3 out of 5 stars
Need better guidance for hotel shuttle from the airport
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