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Best Western Plaza Hotel Hamburg

8.6/10 Excellent
(751 verified Hotels.com guest reviews)
See real reviews (14)

generated by AI based on family reviews

Overview

The Best Western Plaza Hotel Hamburg is praised for its incredibly convenient location near Hamburg Airport (HAM). Many guests highlight its proximity to the Ohlsdorf U-Bahn station, offering a quick one-stop connection to the airport. The hotel is also described as clean, modern and with helpful staff. While some reviewers noted the breakfast could be expensive and overrun at times, and the unusual bathroom layout, the hotel is generally well-regarded for its ease of access to transport and airport.

Guest highlights

One stop from the airport via U-Bahn
Helpful staff
Clean and modern rooms

About the hotel

A bar/lounge, a conference center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Best Western Plaza Hotel Hamburg is located in Hamburg-Nord, a neighborhood in Hamburg, and is near the airport and near a metro station. Holsten Brewery and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Duvenstedter Brook Nature Reserve and Stadtpark. Looking to enjoy an event or a game while in town? See what's happening at Sporthalle Hamburg or Am Rothenbaum. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Parking

Free offsite parking
Height restrictions apply for onsite parking
Self parking on site (EUR 18 per day)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 15.00 per person
Coffee/tea in common area(s)
Room service available

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Shopping

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Best Western Plaza Hotel Hamburg
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

43%

4 star reviews

57%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plaza Hotel Hamburg

Showing 1 - 10 of 14 reviews

Latest reviews (14)

S

Steven

15 Feb 2020 - 16 Feb 2020
reviewed on hcom

4 out of 5 stars

The hotel was just what we needed after a long day of traveling. It is perfectly located near the airport. It is clean and friendly and super convenient to the subway. We would recommend it to anyone visiting Hamburg.
I

Ian

12 Oct 2019 - 13 Oct 2019
reviewed on hcom

5 out of 5 stars

Handy for a late flight arrival as the U-Bahn station is next to it and only one stop from the airport
T

Tetsuya

11 Sept 2019 - 12 Sept 2019
reviewed on hcom

4 out of 5 stars

It takes less than a minute to walk to the train station to get to the airport. This is useful.
I

Ian

6 May 2019 - 7 May 2019
reviewed on hcom

4 out of 5 stars

Good overnight stay after arriving on a late flight. Close to S-Bahn with short direct connection to the airport.
I

Ian

16 Dec 2017 - 19 Dec 2017
reviewed on orbitz

5 out of 5 stars

Visiting family and also taking in the Christmas market in the city. The hotel is ideal, next to a train station, one stop from the airport. A 20min train ride into the centre and there you are!
H

Helen

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Good location - outside Ohlsdorf tube station/close to airport. We were a party of 3 couples staying for one night to attend funeral at the cemetery opposite the hotel. Check-in was smooth and the reception staff spoke English. We borrowed an iron easily and we were able to store our cases in reception after checking out. The room was fine, no kettle, but then there rarely are in European hotels. There was a mini-bar & safe provided. The bathroom arrangement was a little strange; separate toilet and then an open shower in the room. There was no light in the toilet so it was awkward if you went in whilst the other person was sleeping as you had to turn on the room light! There is a pleasant restaurant with outside seating area and a good choice of food. They cope admirably with a rather excitable party of six Brits and four Germans who had not seen each other for many years and all were talking simultaneously very loudly. The breakfast buffet was very expensive at €15 per person, but there is a snack bar outside the station entrance where you could have bought something instead. Unfortunately, as we arrived for breakfast a coach party of 50 Russians arrived for breakfast (they had not stayed in the hotel as we saw the coach pull up) and literally swooped on the food like vultures – there was nothing left. That was very disappointing but as we had to get ready for the funeral it was not the moment to make a fuss. If we stayed again we would not take breakfast in the hotel.
J

Jorge

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Great Choice for early flight, convenience location, safe, clean and confortable
M

Mike

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Excellent location with great access to public transportation, inclusive telephone (including international) & WiFi made keeping in touch w/ my family in the States by phone & facetime video chat a breeze. Awesome shower water pressure. Great for single travelers or couples. Could be problematic for families or those w/ small children due to room sizes and no suites or communicating rooms. Air conditioning a huge plus on hot days.
D

Dr HGK

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

This was only an overnight hotel for me. I was pleasantly surprised by it. You dont expect much from the outside but once inside it was a very modern and very clean hotel. The rooms were very nicely designed, very modern. The only downside was the chair at the worktable. It did not have any backing. Bed was nice. I didnt get a chance to have breakfast. Very good parking garage. I would highly recommend it if you need to be close to the airport. It took 5-10 min to drive to the airport.
A

26 Dec 2019 - 27 Dec 2019
reviewed on hcom

4 out of 5 stars

Nice location. Very close to the airport
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