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Best Western Premier Alsterkrug Hotel

4 1/2 star rated hotel
8.6/10 Excellent
(280 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Best Western Premier Alsterkrug Hotel is praised for its convenient location near Hamburg Airport, with many guests mentioning its proximity and walkability. The hotel is described as clean, with comfortable beds and friendly staff. While most reviews are positive, one guest noted that rooms are not available until 3pm, which may pose a challenge for those arriving early after a long flight. The hotel's location in a residential area offers a quieter atmosphere, a contrast to the usual hustle and bustle of hotels directly by the airport.

Guest highlights

Close proximity to the airport and walkable to public transport
Clean and comfortable rooms
Friendly and helpful staff

About the hotel

Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.

Nearby attractions

Best Western Premier Alsterkrug Hotel is located in Hamburg-Nord, a neighborhood in Hamburg, and is near the airport and on a river. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Reeperbahn and Fish Market. Traveling with kids? Make time for Hagenbeck Zoo, or check out an event or a game at Volksparkstadion. Kayaking, sailing, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Parking

Bus station shuttle (surcharge)
Covered valet parking on site (EUR 17 per day)
Cruise terminal shuttle (surcharge)
Electric car charging station on site
Free offsite parking within 7 ft
Height restrictions apply for onsite parking
Onsite parking available only on request
Onsite parking options include a garage
Street parking available
Uncovered self parking on site (EUR 7 per day)

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
2 restaurants
Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 22 per person
Room service available

Spa

Body scrubs
Body treatments
Facials
Massages
Sauna
Spa open daily
Steam room

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance

Things to do

24-hour fitness center
Bicycle rentals
Bike parking
Bike storage
Boating
Bowling alley
Canoe available
Electric bike charging stations
Full-service spa
Sauna
Steam room

Outdoor

BBQ grill(s)
Garden
Nature reserve
Outdoor furniture
Terrace

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Fireplace in lobby
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Best Western Premier Alsterkrug Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

44%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Premier Alsterkrug Hotel

Latest reviews (9)

R

Robert

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

4 out of 5 stars

Wonderful facility. Beautiful rooms and great service from all customer agents working there. From housekeeping to front desk and kitchen. But be aware if you need parking you need to arrange prior to arrival. There is street parking but not always easy to find.
M

Mathew

15 Jun 2024 - 18 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice hotel, clean rooms, close to airport.
S

Shun-Ping

22 Nov 2023 - 24 Nov 2023
reviewed on expedia

4 out of 5 stars

quiet even near to airport, and free parking : )
J

Joni

5 Oct 2023 - 9 Oct 2023
reviewed on expedia

5 out of 5 stars

Centrally located near the airport and walkable to the Ubon train.
W

William

25 Jun 2019 - 26 Jun 2019
reviewed on hcom

5 out of 5 stars

Surprisingly beautiful, small hotel hidden away in a residential suburb of Hamburg, within walking distance to the airport. The hotel is immaculate, even romantic in its setting. Excellent for adults wanting some "me" time. It's probably a little too secluded for rambunctious children. It's a must stay for adults wanting to be near the airport. While you're there, try the little cafe on the river two blocks down.
M

Marianna

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

The location of the hotel in the center of Hamburg, friendliness of the staff and breakfasts were all very good to excellent. The single large negative aspect was the fact that rooms are not available until 3 pm. After an overseas flight, I arrived at the hotel at 9 am and there was no place to rest or wait except at the hotel bar. Not nice for a tired senior citizen. After my repeated urging, my room was made available by 1:30 pm. Could have been better. Management should be aware of this problem.
M

Monica

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

This hotel is just minutes from the airport. There is a direct bus line into the city very close to the hotel which was very convenient. Beds were great and overall, it was quite perfect for us
A

22 Sept 2019 - 23 Sept 2019
reviewed on hcom

5 out of 5 stars

Amazing close by to tge airport maximum you will pay on taxi 10 euros, freindly staff and was clean would recommend
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Clean, new rooms, friendly and helpful staff, located close to the airport.
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