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La Maison Hotel

3 star rated hotel
6/10
(495 verified Hotels.com guest reviews)
See real reviews (11)

generated by AI based on family reviews

Overview

La Maison Hotel's proximity to the airport is a key selling point for many guests, making it convenient for those with early flights. While some praise the hotel's comfortable rooms and outstanding staff, there are also significant negative comments regarding cleanliness, amenities (lack of towels, toiletries, and consistent hot water), and the breakfast service's limited hours and availability. The hotel's shuttle service is also frequently criticised for its late start time, potentially causing inconvenience for those with early morning departures. The overall experience is quite polarised, with some praising the hotel's convenient location, but others citing numerous issues affecting their stay.

Guest highlights

Close proximity to the airport
Outstanding staff

About the hotel

Nearby attractions

Located in Port-au-Prince, La Maison Hotel is in the city center and near the airport. National Pantheon Museum and Museum of Haitian Art are cultural highlights, and some of the area's landmarks include National Palace and Iron Market.

Popular amenities

Parking

Airport shuttle on request
Area shuttle (surcharge) up to 25 kilometers
Free roundtrip airport shuttle from 6 AM - 6 PM
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Outdoor

Garden

Conveniences

Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
TV in lobby
map

Reviews that mention...

Hotel Reviews

for La Maison Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

11 reviews

Review data

5 star reviews

27%

4 star reviews

9%

3 star reviews

0%

2 star reviews

18%

1 star reviews

45%

We have selected a sample of reviews which reflect what travellers have said about La Maison Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

P

Pedrito

5 Mar 2024 - 7 Mar 2024
reviewed on expedia

5 out of 5 stars

I booked this Hotel for my family, Because I wanted them to be close to the airport to catch thier and according to them they really enjoy their stay.
S

Sheila

6 Dec 2023 - 7 Dec 2023
reviewed on expedia

1 out of 5 stars

The AC was very high and there was no remote contole to control it and no sheet to cover ourselves. We called the staff, they brought an AC remote controle but never a sheet, although they kept saying they were going to they never did. The sheet that covered the bed was dirty. Breakfast was included and no time was mentionned when booking but once we get there they said Breakfast is to be served at 8h AM. Our flight was at 7h45 am so I believe that saying "Full Breakfast included" is a lie to get people to book as there was nothing around to get food from. It was an a TERRIBLE EXPERIENCE. I should have been refunded.
J

Johanne

16 Dec 2023 - 17 Dec 2023
reviewed on expedia

5 out of 5 stars

Near the airport
N

Nadine

30 Sept 2023 - 1 Oct 2023
reviewed on travelocity

1 out of 5 stars

That was my first and last stay at that hotel the only good thing was that the staff was nice. Cons- I arrived at the hotel past check in time around 3:50 I still had to wait for a good 40 mins for the room to be ready. Got to the room there wasn’t any towel or toiletries had to walked /called reception to ask for items about 3 times in 3 hours finally got them around 8pm . I am a pescatarian but there was nothing in the seafood dept to eat at the restaurant except lambi didn’t trust them enough so I didn’t eat I ordered pasta as breakfast food was terrible I couldn’t it couldn’t even get a cold bottle of water or ice for that matter well forget about getting your drink of choice you’ll get what they have . I don’t have enough time to explain everything that went wrong let’s just say that the staff was nice and I got a ride to the airport the driver was also nice that is it. Needless to say I will never set foot in that hotel ever again.
S

Snedlloyt

25 Jul 2023 - 26 Jul 2023
reviewed on travelocity

2 out of 5 stars

Kinda close to the airport, that’s it
R

Relise

13 Sept 2022 - 15 Sept 2022
reviewed on travelocity

1 out of 5 stars

The property and the some of the staffs ok. I paid over $100 per night they gave me room that don't even cost $20 per night. I thought being close by the airport they should have little more for international personal.
P

Preiser

18 Jun 2022 - 19 Jun 2022
reviewed on travelocity

1 out of 5 stars

No transportation from/ and to the airport while the distance is less than 1 mile. Bad reception! Very small room.
A

Angeline

9 Sept 2021 - 10 Sept 2021
reviewed on hcom

1 out of 5 stars

The worse hotel experience ever, they shouldn't even be on your website, for a hotel that's the closest to the airport they should be at the highest standards yet the lowest, not even water, really? And you taking people money without disclosing and you charging extra for "we have a little issues with the gas right now so we have to add another $15 per room" not knowing what HELL i was walking into i said ok. Honestly I just wish i had sit down with the owner because i really can't Express myself in this review
I

Inman

Invalid Date - Invalid Date
reviewed on expedia

2 out of 5 stars

The hotel is close to the airport, but the shuttle does not begin daily operation until 7am, which is too late. The restaurant served good food, but they did not have many of the items listed on the menu. The room was okay, but there were several problems. The toilet seat was broken. The shower and toilet made a gurgling sound throughout our stay. The cleanliness of the room was below average. The staff was polite and efficient, and they responded to our needs, but it was one of those situations where you finally stop making requests or reporting problems. Had our party needed more than a night's accommodations prior to our departing flight the following morning I would have been very upset. I would not stay here again if I had other options. I would NOT give the hotel three stars--maybe two--but even that is generous considering the problems with the bathroom.
A

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

It's a very comfortable place to stay. Very close to the airport the staff is outstanding though small the was very enjoyable.
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