Holiday Inn Express Kolkata Airport, an IHG Hotel

I appreciate the close proximity to the Kolkata airport. Easy enough to walk to it in about 10-15 minutes if you dont mind sweating a lot! The queen bed is very comfortable and I love the buffet breakfast, mostly Indian and delicious!

Hotel was fine. Reception could not change money, but told me to go to the airport to fo Ind ATMs. Well at the aorport, they would not let me in, since I had no valid ticket for that day. So: really bad advice. When I arrived I could not get a bottle of water from the front desk, bit had to order it from roomservice ehen I got to my roo. And so on.

Very clean. Courteous service. Efficient airport pickup.

We stayed there for 2 nights with my 1 year old daughter, stay was very comfortable, its very near to the international airport, staff was very helpful, receptionist always smiling and ready to help that gives us very good vibes . Thanks holiday in team, I will definitely gonna come back.

I always love to stay at this property. This is probably my 10th time in this Holiday Inn Express. It is an easy walk to the airport. Nice gym. Really good breakfast. The staff is always friendly and the place is impeccably clean.

This is a perfect place to stay if you have a long lay over. I was picked up at the airport late at night and they took me back in the morning. Everything was high quality. They even had breakfast for us and four bottles of water. I would recommend this place.

Very clean and modern building and excellent location right next to Dumdum (Kolkata) airport annex Excellent food options, specially if you add the half track (breakfast and dinner) option to your reservation. They upgraded us to their high end restaurant for dinner buffets Breakfast buffet has adequate for us. It is lot better than state-side hotels of the same chain, but breakfast buffet in better hotels in India always tend to be elaborate- 5star by US standards We chose the location specifically as our inbound blight came at an ungodly hours of 3am and the old fashioned (but excellent) guest house I planned to stay did not have 24 hour checkin.. so this hotel acted as a gap accommodation One caution to let them know beforehand to send a big enough car or suv for your pickup, and getting to the manager (to send the driver for pickup) could be challenging in the wee hours. They do not believe in writing down your flight number to track the arrival time (and send the driver on their own when your flight arrives) I need to add/mention the excellent security arrangements of manned gated entrance (the gatekeepers check the trunc of every inbound car) and every piece of inbound luggage or package gets crated (TSA style) before they let it inside. Elevators are card activated - another security measure.

Poor Communication by hotel staff. The room I booked included a meal and I enquired about this during check in. The receptionist told me it could be either a lunch or a dinner and to speak to the restaurant staff about it. After checking into the room, we went to the restaurant for lunch and explained that our room included a meal and asked what we could order. Our waitress replied that we could order anything and gave us the a la carte menu. The food was applied to our room bill. When we went to check out (at 00:30am) we were informed by staff on the desk that we would need to pay for the meal we had received as the free meal only applied to the buffet. I explained that we had asked 2 staff members regarding this and had been given the wrong information and issued the wrong menu but we were still expected to pay for our meal. As we were rushing to leave for the airport (desk staff were well aware of this as they had arranged the transfer) I paid the bill but feel scammed by it. In addition, out room smelled of damp but I did not mention this as we were only there for a 10 hour layover. There were used cotton buds under the bed from a previoujs guest.

Close to airport. That is convenient.

Beautiful property, neat and clean and right next to the airport. The people at the reception have some attitude especially the one who checked me in. They were doing me a favour by giving me a room, atleast thats how i was made to feel. They nust have called me 4 times before checking in- "whether i am checking in or not? and what time ?" which was irritating and annoying