1/29

Taj Santacruz

5 star rated hotel
9.2/10 Wonderful
(515 verified Hotels.com guest reviews)
See real reviews (18)

generated by AI based on family reviews

Overview

The Taj Santacruz is praised for its incredibly convenient location next to Mumbai airport, making it perfect for travellers. Many guests rave about the spacious rooms, some of which offer stunning runway views, and the consistently high standard of service. The hotel's dining options also receive significant praise, with the breakfast buffet and Chinese restaurant frequently mentioned. However, some guests have reported issues with certain room types lacking natural light, and others mention difficulties with airport transfers. The surrounding area is also noted for not being particularly attractive.

About the hotel

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Taj Santacruz is located in Vile Parle, a neighborhood in Mumbai, and is near the airport and near a train station. Juhu Beach and MIDC Industrial Estate are two other places to visit that come recommended.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Free offsite parking
Free self parking on site
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free in-room WiFi has a 4-device limit

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: INR 1500 for adults and INR 750 for children
Free daily reception

Spa

2 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Lifeguards on site
Outdoor pool
Sauna
Shopping
Steam room

Outdoor

Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Taj Santacruz
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

18 reviews

Review data

5 star reviews

78%

4 star reviews

6%

3 star reviews

6%

2 star reviews

6%

1 star reviews

6%

We have selected a sample of reviews which reflect what travellers have said about Taj Santacruz

Showing 1 - 10 of 18 reviews

Latest reviews (18)

S

Stephanie

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

Next to airport but BOOK at car service from hotel about $20. Area around airport. … slums! Just use this as a transit hotel only.
A

Amit

20 Jul 2024 - 22 Jul 2024
reviewed on expedia

5 out of 5 stars

Great service and walking to terminal 1
K

Karmesh

19 Jul 2024 - 20 Jul 2024
reviewed on expedia

5 out of 5 stars

Taj is the daddy of Hiltons, Mariott and Hyatt. I seriously want Taj to expand into America rather then some few selected locations its available at..Now, please make Air India a first stop choice for every Indian as well and soon top 5 airline to fly with.
S

Sheetal

26 Jun 2024 - 29 Jun 2024
reviewed on hcom

5 out of 5 stars

Amazing property, right at the airport, all rooms are like suites… probably the largest hotel rooms in Mumbai.. amazing view of the runway…. Great food and wonderful service.
P

Prashantha

15 Feb 2024 - 18 Feb 2024
reviewed on expedia

5 out of 5 stars

Great property close to airport. Great staff. Loved our stay.
s

sekhar

5 Jan 2024 - 6 Jan 2024
reviewed on expedia

5 out of 5 stars

Perfect location for travelers, best service, and has all the amenities. Breakfast buffet was great
H

Heather

24 Dec 2023 - 25 Dec 2023
reviewed on expedia

5 out of 5 stars

Everything was great. Our only complaint was that the airport transfer vehicle did not have enough space for our group and luggage. There was no option to get a second or larger vehicle.
A

Arun

4 Oct 2023 - 6 Oct 2023
reviewed on expedia

5 out of 5 stars

Booked 2 night for my parents traveling back to India from usa. Airport pickup was smooth and efficient. Room was great , food was excellent. I will stay there next time I visit India.
C

Camila

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great option if you need to stay close to the airport. If you can, book a room with the runway view, it is nice to watch the planes taking off… food at the Chinese restaurant was excellent, and the breakfast buffet too. 5 stars for sure!
S

Sugato

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

Wonderfully located next to airport terminal. Spacious rooms. However, we got a room with a window looking out to an internal wall. So, no daylight. This was NOT clear when booking. Also, the small corridor outside was used to stack up used room service trays. So, make sure you avoid these rooms. Also, hotel bombards you with messages and asks for information which they don’t check and which you need to provide again when checking in. Staff polite and not professional. Stayed this time for the convenience factor but will not stay here again.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels