1/29

The Diana Suite Tuban

4 star rated hotel
8.4/10 Very Good
(86 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Diana Suite Tuban is praised for its affordability and spacious rooms, exceeding expectations for the price. Guests consistently highlight the exceptional kindness and helpfulness of the staff, who are frequently mentioned as a significant positive aspect of the stay. While some reviewers note that the hotel's facilities are slightly dated, the positive experience with the staff and the hotel's convenient location near the airport often outweigh any concerns regarding the age of the property. The hotel provides a free airport pickup service, which is a significant benefit for travellers. However, note that breakfast is a basic offering, and the hotel is not within walking distance of any amenities.

Guest highlights

Exceptionally kind and helpful staff
Free airport pickup
Spacious rooms
Good value

About the hotel

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Located in Tuban, The Diana Suite Tuban is near the beach. The area's natural beauty can be seen at Kuta Beach and Legian Beach. Traveling with kids? Consider Waterbom Bali and Splash Waterpark Bali.

Popular amenities

Parking

24-hour pick-up airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Free self parking on site
Onsite parking available only on request

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 75000 for adults and IDR 50000 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Things to do

Bicycle rentals
Outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Front-desk safe
Library
Newspapers in lobby

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for The Diana Suite Tuban
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Diana Suite Tuban

Latest reviews (7)

M

MIURA

3 Jun 2023 - 17 Jun 2023
reviewed on expedia

5 out of 5 stars

I stayed for two weeks. As in other people's evaluation,The facilities are I stayed for two weeks. certainly slightly degraded over time. The amount of water in the shower was not enough because of the old shower head. But it can be solved with a small renovation… The location is certainly not convenient. That can also be solved with a rental motorcycle or taxi… …I'll say it based on that… Slightly cheap hotel fee, A room larger than the average. .. And I want say above all… The kindness and smile of the all staff to make up for those inconveniences. The all staff's generous consideration for guests to be comfortable… All of them made my stay comfortable! I'm sure I'll choose their kindness and smiles over some inconveniences. I'm sure I'll be back again! (It is a hotel that will be really comfortable if it is renovated.)
C

Cary

22 Aug 2022 - 23 Aug 2022
reviewed on expedia

5 out of 5 stars

A good economical hotel. We used to pass a place to take a nap and shower before I international flight. Provides very good value.
L

Linda

27 Feb 2020 - 28 Feb 2020
reviewed on hcom

5 out of 5 stars

Fine for a late night transfer. Airport pick up was free. Customer service was great, prompt answering of emails, quick check-in. Older building. Clean but lacking in amenities
B

Ben

4 Dec 2019 - 6 Dec 2019
reviewed on expedia

5 out of 5 stars

Nice property, great value near airport. Quiet hotel near airport with helpful staff and pickup/drop off. Breakfast isn’t wonderful, more barebones.
G

GARY

5 Nov 2019 - 9 Nov 2019
reviewed on hcom

5 out of 5 stars

The focus here was the quietness of the location, size of suite for the price we paid. The down side, which is not an issue, is you are not close walking distance to anything, you're around 1km away. That is far to walk when between 11am and 3pm when it is really warm. Breakfast was really simple, others may complain about very small spread but again, for the price, who is complaining - besides we are not big on breakfast anyway. If you are after a quiet retreat, not into brekky, for a good room rate, 3 mins from airport. This is good value..
S

Sonia

6 Dec 2018 - 7 Dec 2018
reviewed on hcom

4 out of 5 stars

Location to airport is great which is the reason we booked this hotel. Staff were very welcoming and friendly. Pool is great and rooms clean and tidy
A

22 Sept 2018 - 23 Sept 2018
reviewed on hcom

4 out of 5 stars

It was a stopover on the way (wait) for the airport. Nice pool and good bar area with satelite tely to watch the footy.
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