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Hilton Garden Inn Bali Ngurah Rai Airport

4 star rated hotel
8.4/10 Very Good
(1006 verified Hotels.com guest reviews)
See real reviews (82)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Bali Ngurah Rai Airport offers a convenient location for travellers, with many praising its proximity to the airport, often described as a short taxi ride or even within walking distance. Guests frequently mention the friendly and helpful staff, going above and beyond to assist with requests. The hotel's facilities, including a large outdoor pool, restaurant, and bar, are also highlighted, with many visitors appreciating the quality of the breakfast and dinner options. However, some reviews mention that the hotel is showing its age, needing some refurbishment, and that the airport shuttle is no longer available. There are also reports of cleanliness issues in some rooms and hallways.

Guest highlights

Exceptionally friendly and helpful staff
Excellent breakfast and dinner options
Large outdoor pool
Convenient location near the airport

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

In the city center, Hilton Garden Inn Bali Ngurah Rai Airport is in an area with good airport proximity. The area's natural beauty can be seen at Kuta Beach and Tanjung Benoa Beach, while Waterbom Bali and Bali Safari and Marine Park are popular area attractions. Beachwalk Shopping Center and Krisna are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing.

Popular amenities

Parking

Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: IDR 150000 for adults and IDR 75000 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Children's pool
Outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Elevator
Front-desk safe

More

Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Bali Ngurah Rai Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

82 reviews

Review data

5 star reviews

45%

4 star reviews

32%

3 star reviews

17%

2 star reviews

4%

1 star reviews

2%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Bali Ngurah Rai Airport

Showing 1 - 10 of 82 reviews

Latest reviews (82)

K

Katrin

15 Sept 2024 - 16 Sept 2024
reviewed on hcom

5 out of 5 stars

We stayed overnight at the Hilton Garden Inn, Bali Airport, prior to our flight the following morning. I cannot fault the hotel in any way. The staff were kind, courteous and couldn't do enough for you. There was a large outdoor pool, bar, restaurant, shop and a gym. We stayed in the Presidential suite- Wow, what an amazing room. The size and facilities were beyond our expectations. There was a very large bathroom with double shower, large bath, double sink and toilet in addition to another bathroom which also had a shower and toilet. A large lounge area, kitchen and large bedroom with a wadarobe room which was also a decent size. Highly recommended and the price for the facilities we had was very reasonable.
s

shinny

19 Sept 2024 - 20 Sept 2024
reviewed on hcom

5 out of 5 stars

I have been stay before and this hotel is quite good and very close to airport. Staff is very helpful. Price worthed for someone who needs close to airport
A

Annie

14 Sept 2024 - 15 Sept 2024
reviewed on hcom

4 out of 5 stars

It serves its purpose, which is to be in close proximity to the airport when one arrives or departs very late or very early. In my case because our Ubud checkout was 11 and our flight was 12 hours later, we booked the hotel for the day. It provided a bed, shower, tv etc, so we could rest and refresh before our flight home. For $83 AUD it worked out cheaper than paid lounges at the airport which don't offer shower or bed. Restaurant is GOOD! Amenities tired (frayed bath towels, no robes, facecloths or handtowels) but overall fine. I would think however that Mr Hilton would decline to stay here and even be a little embarrassed - but if it was up to his standards it would cost a lot more I'm sure!
N

Nicole

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

4 out of 5 stars

This is a great option if you need a stay near the airport to land!! Breakfast was fantastic and I loved my time at the pool!!
J

Jacqueline

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

2 out of 5 stars

The 1st room given had lock issues and could not open with access cards given. Another room should have been given immediately instead of going to and fro twice plus engineer taking a long time trying to fix it without success. Eventually I was given another room and in the middle of the night the lights couldn’t be switched on! I had to pack in the dark as I needed to be in airport at 6.30am. Service response was quick. Rooms need to be upgraded
M

Mairette

4 Aug 2024 - 5 Aug 2024
reviewed on hcom

5 out of 5 stars

Proximity to the airport makes Hilton Garden Inn an excellent choice if you have a layover. Hotel is well maintained with nice gardens and pool area. Staff are exceptionally courteous and helpful. Overall, good value.
j

jo

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

4 out of 5 stars

The staff are all very accommodating, friendly and very willing to assist. We ended up needing to layover an extra night and didn’t think twice about booking here. There are many amenities which are quite excellent. Breakfast buffet is excellent and has an array of flavors for all. They even have three different coffee machines. I’d highly suggest booking breakfast when you book the room but keep in mind that it closes promptly at 10:30am. I’d wish there was an airport transport provided by the hotel. grab is convenient but it’s so close to the airport that it seems a waste of fees, etc.
A

Andrea

24 Jul 2024 - 25 Jul 2024
reviewed on expedia

3 out of 5 stars

This is only ok if you really want to stay close to the airport. It is a bit far from nice beaches. I moved rooms because of a strong cleaning smell and then was constantly interrupted by yelling from an adjoining room. If you stay request the front of the hotel as it is much more convenient and overlooks the garden and pool. The hallways seem to be grubby and the shower was luke warm. The dining room was very average with over cooked tuna. Staff are wonderful and so is the pool.
C

Christian

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

3 out of 5 stars

Convenient to the airport, though you’ll need a taxi to get there. Property is good for a quick layover. My unit had a leak in the sink.
D

Dorothy

4 Jul 2024 - 5 Jul 2024
reviewed on wotif

4 out of 5 stars

Was nice and easy to get to and from the airport
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