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Jakarta Airport Hotel

3 star rated hotel
7.8/10 Good
(1000 verified Hotels.com guest reviews)
See real reviews (67)

generated by AI based on family reviews

Overview

The Jakarta Airport Hotel is praised for its incredibly convenient location within Terminal 2 of Soekarno-Hatta International Airport, making it a top choice for travellers with layovers or early flights. Guests consistently highlight the helpful and friendly staff, who provide excellent shuttle services to other terminals, even outside of regular skytrain operating hours. While some reviewers note that the hotel is older and may not be as modern as newer properties, many appreciate its cleanliness and the value for money. The included breakfast is also frequently mentioned as a positive. However, be aware that the hotel's location within the airport might involve a walk to certain rooms, and some travellers have pointed out that the bathrooms could benefit from modernisation.

Guest highlights

Helpful and friendly staff who provide excellent shuttle service to all terminals
Convenient location within the airport
Good value for money
Included breakfast

About the hotel

Nearby attractions

Located in Tangerang, Jakarta Airport Hotel is connected to the airport. TangCity and Summarecon Mall Serpong are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Waterbom Jakarta. Palm Bay Waterpark and Dunia Fantasi are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
No onsite parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Spa

Aromatherapy
Massages
Reflexology

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Porter/bellhop

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Spa services

Conveniences

ATM/banking services
Elevator
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Jakarta Airport Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

67 reviews

Review data

5 star reviews

45%

4 star reviews

37%

3 star reviews

12%

2 star reviews

3%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Jakarta Airport Hotel

Showing 1 - 10 of 67 reviews

Latest reviews (67)

T

Tina

17 Sept 2024 - 18 Sept 2024
reviewed on hcom

5 out of 5 stars

The towels are too old. Other things no complaint, the location is good for traveller
M

Masamichi

29 Jul 2024 - 30 Jul 2024
reviewed on expedia

5 out of 5 stars

Close to the airport. very convenient.
M

Melviana

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

5 out of 5 stars

Toppen transfer service!
M

Meloney

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Very convenient, it would be nice if they had a hotel shuttle between terminals after the sky car is closed. Got over charged in the taxi
K

Kirsten

7 Jul 2024 - 8 Jul 2024
reviewed on orbitz

4 out of 5 stars

So convenient if you have an early flight. Clean, comfortable, and quiet rooms. Very nice staff. A heads up there is a smoking lounge that isn’t well insulated, so ask for a room far away from it.
B

Bradley

6 Jul 2024 - 7 Jul 2024
reviewed on orbitz

5 out of 5 stars

Its a perfect hotel if you fly into Jarkarta at night and to another destination in the morning. Although the room is very basic and old, the bed is comfortable and the staff maintains the room in clean condition. The staff is super attentive and the breakfast is tasty.
J

Jérôme

1 Jul 2024 - 2 Jul 2024
reviewed on expedia

4 out of 5 stars

A good airport hotel at a reasonnable price.
B

Bruce

28 May 2024 - 29 May 2024
reviewed on wotif

4 out of 5 stars

We will use the skytrain next time rather than being Shanghai’d by the taxi divers.
d

dainan

22 May 2024 - 23 May 2024
reviewed on expedia

5 out of 5 stars

Very good location and value for airport hotel.
J

Julie

15 May 2024 - 16 May 2024
reviewed on expedia

4 out of 5 stars

I love the convenience of getting of plane and staying at airport for my flight the next day. Staff is great, rooms clean and comfy. Great place to stay.
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