Hotel Franchi

Very nice hotel near the airport. Only issue is Expedia messenger makes communication hard maybe book through another site.

Good hotel for early flight out. Close to airport but cannot walk to airport must take a taxi.

Close to the airport and nice places to eat within walking distance

Super close to the airport which made a very early flight much easier

Promised shuttle service at 4:30am but it never came. Very stressful had to call a taxi. The over perfumed area and room gave me a massive headache would not recommend this hotel or your service again.

With no front desk and virtual check in only those of us without data turned on are at a disadvantage. You have to pay the city tax via paypal - after which using, my credit card number was stolen (not the hotels fault). Taxi between the airport, though only 1 km, cost 15 Euros. Clean and simple rooms - GREAT breakfast!

I had a 6am flight and wanted a hotel close to the airport, Franchi was described as having airport shuttle and that was the ONLY reason I booked it. When I asked about the shuttle I was told the hotel does not have it and that I should order a taxi. Now, it is merely 900m from the terminal, but via semi-industrial area that does not have sidewalks, no option to walk at all, let alone with suitcases. Reception assured us the taxi would be 15 euros (a rip-off, considering the distance), but then we were charges 22 euros, for 900m ride! Next time I would stay downtown instead of moving closer to the airport the night before departure, because not only the information about the shuttle was not correct, the surrounding area looks awful. Booking this hotel was a big mistake.

Didn't respond to emails. Didn't send promised email with links to set up smartphone.They apparently speak of "emails" but mean "WhatsApp," which we don't have. Showed up and had to wait a long time as they tried to set up my smartphone. All attempts failed. Eventually gave us key card after we stood around for 15 minutes. Process is all to save 5 cents on cost of key card and be "modern"? Website includes false information about parking and, oddly, ZTL, which they acknowledged but are unlikely to change. Tired to call to determine if website info true, but it took numerous phone calls before they picked up and acknowledged info was false (about that location). And why no place to put soap in shower? Another attempt to save a couple of euros by not installing soap holder? Cheap discount-store quality furniture. As crow flies, very close to airport (which is why booked), but in reality taxi to airport is 20 euros.

They did not have a shuttle to the airport however they called a cab and it was an easy inexpensive ride to the airport The location being close to the airport was what we wanted and it worked well

We enjoyed our stay. The owners are onsite, friendly, and are there for any need. We arrived 2 hours before our check in time. He walked us through the keyless entry for the building and room, kept our luggage whike we had a few drinks in the garden area, and gave us a great room which was cozy but very clean and comfortable. We had dinner here as well and it was very good. They also arranged for a cab to the airport at 4:30am (about 5 mins away by car). We enjoyed our stay and highly recommend.