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Hilton Garden Inn Florence Novoli

4 star rated hotel
8.8/10 Excellent
(789 verified Hotels.com guest reviews)
See real reviews (17)

generated by AI based on family reviews

Overview

The Hilton Garden Inn Florence Novoli is a convenient option for travellers, particularly those with early flights, due to its proximity to Florence Airport. Guests regularly praise the hotel's friendly and helpful staff, who go above and beyond to assist with requests, including arranging transport and printing documents. The spacious and clean rooms are a highlight, with some featuring balconies. The breakfast buffet is also frequently commended for its quality and variety. While the hotel is near the airport, it's also within easy reach of the city centre via tram, offering guests a balance of convenient airport access and the opportunity to explore Florence. However, some guests have reported issues with the air conditioning and inconsistent service regarding its operation.

Guest highlights

Helpful and friendly staff
Spacious and clean rooms
Delicious breakfast buffet
Convenient location near airport and city center via tram

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, conference space, and dry cleaning.

Nearby attractions

Located in Florence, Hilton Garden Inn Florence Novoli is near the airport. Basilica of Santa Maria Novella and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Pitti Palace and Piazza della Signoria. Cathedral of Santa Maria del Fiore and Piazza del Duomo are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Electric car charging station on site
Extended parking on site (EUR 10 per day)
Height restrictions apply for onsite parking
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hilton Garden Inn Florence Novoli
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

65%

4 star reviews

18%

3 star reviews

18%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hilton Garden Inn Florence Novoli

Showing 1 - 10 of 17 reviews

Latest reviews (17)

J

John

29 Sept 2024 - 3 Oct 2024
reviewed on hcom

3 out of 5 stars

Was great in beginning. Allowed me to check in early. Room seemed fine. But the AC was a disaster. I did not know I needed to contact the front desk to turn on my AC. The first night was really really hot and I barely slept. The second day they came to fix it, but it did not work so they moved me to a different room on the third night. That room was much better and they upgrading me to a balcony room. No one ever notified me that I needed to let the front desk know what I wanted the temperature to be in my room. Apparently they have the main controls at the front desk. Also, the hotel is very far from the city center, so if you are looking for a place that is near the city center, and all of the attractions and restaurants you should not stay here. You can definitely grab the tram if you are in Fine and it is only a five minute walk away. I finally mastered this after the third day of staying there. It takes you directly in the city center, and also to the train station airport. The gym was nice and the room was fine, but the hotel staff did not make any apologies for the issue with the air-conditioning and my lack of sleep. Just be sure when you check into this hotel that you let them know that you want a specific Celsius reading on your air conditioner in your room or else you will be spending many hot nights and days. I did have a cocktail in the bar and the bartender was very nice and made a great drink. I did not order food from the hotel, however.
S

Sukhvinder

30 Sept 2024 - 1 Oct 2024
reviewed on hcom

4 out of 5 stars

Very good hotel, close to airport and tram stop. Would definitely stay again.
L

Luke

23 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was very friendly and accommodating. Breakfast was outstanding. Close to airport. Had just what we needed after a long flight.
C

Caroline

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Stayed at the Hilton Garden Inn Florence Novoli for an overnight before an early flight. It was well located; there was a metro station very close by for a quick jaunt into the heart of Florence for the afternoon and a short drive to the airport for our early morning flight. The biggest surprise was dinner at the hotel restaurant, the menu provided plenty of options and the food was delicious and nicely presented.
G

Gordon

29 Apr 2024 - 30 Apr 2024
reviewed on expedia

5 out of 5 stars

The rooms were comfortable, the beds were comfortable, the rooms were clean, the staff was excellent, friendly and helpful. Close to the airport. 15 euros by taxi. The tram to central Florence is close by. There is a wonderful park across the street for walking , strolling and jogging. There is also a mall close by with excellent shops. We highly recommend this Hilton location.
J

Jane F.

1 Mar 2024 - 2 Mar 2024
reviewed on expedia

5 out of 5 stars

Close to airport. Friendly staff, esp in restaurant.
M

Mike

2 Jan 2024 - 4 Jan 2024
reviewed on expedia

3 out of 5 stars

Good budget airport hotel, close to the tram to get to old Florence. Really nice park around the University just across from it. Nice and clean and good pressure in the shower Grocery store and a few restaurants close.
F

Francesca

9 Oct 2023 - 10 Oct 2023
reviewed on expedia

5 out of 5 stars

Just what I needed after many flight delays
J

Jason

6 Oct 2023 - 9 Oct 2023
reviewed on wotif

5 out of 5 stars

Perfect stay in Florence. With parking and close to tram
C

Carol

2 Oct 2023 - 3 Oct 2023
reviewed on wotif

4 out of 5 stars

Perfect for an overnight stay with an early flight to catch
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