Hotel Dalmazia

Firenze is really worth a visit - a very pleasant city. About the hotel: the hotel is located 6 or 7 stops by tram (ticket costs 1.50) from the main train station, the area looks friendly, there is a large supermarket only about 200 meters away, but there are also a few other late night shops. The hotel itself is 2* and for a 2* it's actually pleasant (but more on that later). The reception is in the basement (-1), the lady there was friendly. You then go up a flight of stairs (no elevator) to the room - but the staircase looks also friendly and freshly painted. The room itself seemed gloomy, because it didn't have its own window, but the room next to it has a window. This "next room" also houses huge boilers, which I have never seen anywhere else before in a Hotel. Then follows another room: the bathroom. Sounds a bit weird, and it was. The bathroom was bright, clean and had a window. Otherwise there was a wardrobe, a desk, 3 beds in our double room, a fridge and AC. The AC is really important because the room itself had - as I wrote - no window. You shouldn't open the windows in the boiler room or in the bathroom, because then you attract mosquitoes - but we were able to kill them. What was really positive (and I'm very, very picky): everything was absolutely clean. You could eat off the floor. Also the bedsheets and the towels were clean and there was a good smell also in the staircase (a bit artificial, but good).

Upon arrival into our room, we noticed the number of flies that were flying around the room. We had to trap them into the room which had the only source of natural light in. We contacted hotels.com and the virtual agent was very helpful although couldn’t get through to the hotel. The bed itself has stains which appeared to look like mould underneath so my friend and I slept on top of the covers with a towel we had provided for ourselves. As you can imagine this was very uncomfortable. We could not settle into the hotel room at all. The first morning we had was being woken up by the construction work outside which we had no pre warning of. The property did not have Wifi either which was stated on the website and is an important thing for young travellers. The area itself was great and the staff themselves were okay but the hotel could do with updating massively.