1/29
- Home
- Florence Peretola Airport
- Hotel Raffaello
Hotel Raffaello
4 star rated hotel
8.2/10 Very Good
(100 verified Hotels.com guest reviews)
See real reviews (6)
generated by AI based on family reviews
Overview
Hotel Raffaello receives mixed reviews. While some guests praise the helpful staff and convenient location near St. Mark’s Square, others express concerns about limited parking availability and unhelpful staff. Several guests mention difficulties with check-in, reporting significant delays in getting their rooms ready. The size of rooms for single travellers has also been criticised, with reports of rooms being too small and beds too short. Although the hotel's location is convenient, the lack of readily available parking and potential difficulties accessing transport, especially at night, could be a drawback for some.
Guest highlights
Helpful staff for some guests
Convenient location
About the hotel
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Nearby attractions
Hotel Raffaello is located in Careggi Rifredi, a neighborhood in Florence, and is in a shopping district and near the airport. Gallery of the Academy of Florence and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Pitti Palace and Piazza della Signoria. Piazza del Duomo and Ponte Vecchio are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and mountain biking.
Popular amenities
Parking
Free self parking on site
Limited onsite parking
Wifi
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 10 per person
Room service available
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Accessibility
Elevator
Things to do
Access to nearby health club
Fitness center
Shopping
Outdoor
Garden
Conveniences
Elevator
Front-desk safe
Gift shop/newsstand
More
Smoke-free property
Reviews that mention...
Hotel Reviews
for Hotel Raffaello
2.5 out of 5 stars
6 reviews
Review data
5 star reviews
- 17%
4 star reviews
- 0%
3 star reviews
- 33%
2 star reviews
- 0%
1 star reviews
- 50%
We have selected a sample of reviews which reflect what travellers have said about Hotel Raffaello
Latest reviews (6)
m
maani
2 Aug 2024 - 5 Aug 2024
reviewed on hcom
1 out of 5 stars
We arrive to the hotel at 12, most of the hotels have early check in they told us their check in is at 2 and they don’t have early check in ( which was not a big deal) they said the room will be ready in an hour so we stay there but they keep telling us more 30 minutes!!!! At the end the room was ready at 3:30!!!! It said it has free parking but it was always full and onsite parking was not available so we had to park the car somewhere far from the hotel
N
Nikki
4 Jul 2024 - 7 Jul 2024
reviewed on hcom
1 out of 5 stars
It is what it is. A hotel to stay in.
But ohh man the staff and service…
If they could be unhelpful with anything. Anything. They would! Called beforehand to ask about parking, but as I spoke English they got pretty short and said that we couldn’t park there. (After sighing and mumbling a lot) so then I asked where we could park until there was a free space. The only answer after more sighs, “blue line…” later on We asked about the bikes that the hotel said was available to borrow - and after more sighs, there was none and we had the wrong information. Would not say the hotel is 4 star. More like 2… add on some more cash (that you’ll save in transport as it’s pretty far off from the city) and choose another hotel… as I’m not recommending this one
R
Regina
11 Apr 2024 - 14 Apr 2024
reviewed on expedia
5 out of 5 stars
I was so grateful they were able to accommodate me rather last minute. I was having a very bad experience with an Airbnb and had to leave early morning . I was very tired but had a scheduled tour of Pisa that afternoon. Leonardo was able to get me into a room early so I could rest and enjoy my tour and he gave excellent help to get me there on the public transportation. I was a single older ish woman traveling alone and they made me feel safe. THANK YOU!
S
Steven
13 Oct 2023 - 15 Oct 2023
reviewed on expedia
3 out of 5 stars
Check in and staff were wonderful. I was traveling alone and was put in a very small room with an even smaller bed. I am 6-1” and my feet were off the bed almost to my knees. I immediately tried to change rooms but was told that because I was single there was nothing else available. The air conditioning was not cooling my room so in the middle of the night, I opened my window. I woke up with at least 20 mosquito bites.
The hotel’s location was great, close to St. Mark’s Square. I think the hotel should invest in larger beds for single travelers.
K
Karen
14 Sept 2023 - 15 Sept 2023
reviewed on hcom
3 out of 5 stars
Lovely hotel.
Unfortunately they do not offer airport transfer even though it is advertised on the website.
I had a worried few moments at 4 am when I was told although they had tried phoning a taxi was not available. With no tram running at that time I was inisistant they tried again, luckily with success, otherwise I would have missed my flight!
I didn’t need that stress!
M
Miguel
7 Apr 2023 - 8 Apr 2023
reviewed on expedia
1 out of 5 stars
It is not very clear that there is limited parking availability, front desk very rude about it. No cofee in the room.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com
