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Toby's Resort

3 star rated hotel
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See real reviews (89)

generated by AI based on family reviews

Overview

Toby's Resort is a popular choice for travellers to Montego Bay, especially those with early flights, due to its close proximity to Sangster International Airport. Many guests praise the friendly and helpful staff, the convenient location near the Hip Strip and Doctor's Cave Beach, and the on-site restaurant serving delicious food. While some describe the resort as older, the cleanliness and maintenance of the property are frequently highlighted as positive aspects. However, please note that some guests have reported issues with inconsistent service, and the need to pay extra for amenities such as pool towels.

Guest highlights

Friendly and helpful staff
Convenient location near airport and Hip Strip
Delicious food at the on-site restaurant
Clean and well-maintained property

About the hotel

Nearby attractions

Toby's Resort is located near the beach and in a walkable area with good airport proximity and shopping. Museum of St. James and Rastafari Indigenous Village are cultural highlights, and travelers looking to shop may want to visit Fort Montego Craft Market and Harbour Street Craft Market. Aquasol Beach Park and Montego Bay Marine Park are also worth visiting. Looking to get your feet wet? Snorkeling, parasailing and windsurfing adventures can be found near the property.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:30 AM–11 AM: USD 10-15 per person
Room service available

Spa

Massages

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
This property does not have elevators
Wheelchair-accessible path of travel

Things to do

2 outdoor pools
Billiards/pool table
Fitness center

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Toby's Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

89 reviews

Review data

5 star reviews

56%

4 star reviews

26%

3 star reviews

6%

2 star reviews

4%

1 star reviews

8%

We have selected a sample of reviews which reflect what travellers have said about Toby's Resort

Showing 1 - 10 of 89 reviews

Latest reviews (89)

C

Christine

26 Sept 2024 - 30 Sept 2024
reviewed on hcom

5 out of 5 stars

Great experience.excellent resort . Close to the airport. Owner and the staff make you feel like you at home. Resort is in walking distance to everything. This is my second home!!! Bartender is excellent!
A

Adele

18 Jul 2024 - 20 Jul 2024
reviewed on expedia

4 out of 5 stars

Excellent location to hip strip and airport. I will definitely be staying there again..Best Beds Ever!!!
D

Debbie

6 Jul 2024 - 9 Jul 2024
reviewed on expedia

5 out of 5 stars

A lovely spot to start off my vacation. Everyone of the staff I met were amazing! The place is older but I was surprised how much I liked it. Excellent pool and great vibes! I would definitely return. I travelled alone for my first few days and this spot gave me convenient location where I felt safe and could also easily walk to everything I needed.
S

Shamika

2 Jul 2024 - 5 Jul 2024
reviewed on expedia

1 out of 5 stars

My stay went well until hurricane hit. I was left no water no backup generator to assist. I come to this place every three months and never have experienced this. I do understand nature happens but to not have back up generator to be able to produce water was a little different. I was able to speak with upper management and he is to help assist with my next stay. I will say upon a flight change they did welcome me back with problem just waiting to see what will happen next , I do live this place and would highly recommend just would like better communication amongst staff/ management bc no one has noted or is aware of my next step
D

Denies

12 Jun 2024 - 13 Jun 2024
reviewed on expedia

5 out of 5 stars

Very convenient to walk the strip and very close to the airport which is also walking distance, quiet, security on property, dining and bar on property. Easy access to public transportation in front of property. Staff are very friendly. Place is very clean and relaxing. Will recommend anyone to stay.
T

Tarnisha

10 Jun 2024 - 11 Jun 2024
reviewed on expedia

1 out of 5 stars

This resort is not safe at all for single women. Be careful with the staff, especially their maintenance staff. Im very disappointed because I picked the Toby because of all the positive reviews. I made a complaint to the owner who eventually stopped responding. Thank God I only used this place as an overnight stay to catch my flight. I will not be returning.
J

Jeffery

17 Jun 2024 - 18 Jun 2024
reviewed on hcom

5 out of 5 stars

Great location near the airport. Nice that they have a restaurant on property. My room was clean, and the area was quiet.
J

Jeffery

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

Comfortable, clean room. My room location was near the main road, so a bit noisy til traffic rush was over, but it's great to be close to the airport. Restaurant is open-air with nice selection of burger, curry, etc. for dinner.
V

Vinette

22 May 2024 - 23 May 2024
reviewed on expedia

1 out of 5 stars

Close to airport
J

John

25 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

On Hip Strip, close to airport
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