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ANA Crowne Plaza Matsuyama, an IHG Hotel

3 1/2 star rated hotel
8.6/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (4)

generated by AI based on family reviews

Overview

The ANA Crowne Plaza Matsuyama is praised for its reliable service, excellent cleanliness, and convenient access from the underground parking lot. Guests appreciate the polite and hardworking staff, along with the hotel's proximity to local attractions and good food options. However, some visitors have noted that parking is not included in the price and that the parking system is less convenient than in other locations. The lack of laundry facilities within the hotel may also be a drawback for some guests.

Guest highlights

Reliable service and excellent cleanliness
Polite and hardworking staff
Convenient access from underground parking lot

About the hotel

3 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning.

Nearby attractions

Located in Matsuyama, ANA Crowne Plaza Matsuyama, an IHG Hotel is connected to a shopping center. Saka no Ue no Kumo Museum and Shiki Memorial Museum are cultural highlights, and some of the area's activities can be experienced at Matsuyama Castle Ropeway and Dogo Onsen. Don't miss out on a visit to Tobe Zoo.

Popular amenities

Parking

Height restrictions apply for onsite parking
Offsite parking for JPY 1200 per night; discounts available
Self parking on site (JPY 1400 per night)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Food and drink

1 bar
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:00 AM–10 AM: JPY 2500 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Shopping

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for ANA Crowne Plaza Matsuyama, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about ANA Crowne Plaza Matsuyama, an IHG Hotel

Latest reviews (4)

M

Masako

2 Aug 2024 - 3 Aug 2024
reviewed on hcom

5 out of 5 stars

Tortally, I had a pleasant time at this hotel,but in term of parking,there was misunderstanding between the front staf and me. My friend just parked at the parking lot yesterday for 3 hours, which was available free 2 hours parking service to have dinner together,but at the checking out today, the staf seemed that I had parked there all night, he requested to pay the fee to me. I explained the situation. That was only the thing I was disappointed.
C

Catherine

24 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Great hotel. Lovely staff,polite,hard working. Convenient to everything including the castle and great food. Wish parking was simple like Osaka with turntable and self parking but this is just a wish. Parking was cheaper outside then at hotel was expecting parking to be included in price otherwise would have parked at lot right behind goe cheaper. Maybe I missed that when reserving hotel that there was a charge.
s

stan

29 Aug 2023 - 31 Aug 2023
reviewed on wotif

4 out of 5 stars

No laundry was an issue for a traveler, meant having to cart laundry through the foyer and a 10 min walk to a laundromat
A

4 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

I always use this hotel because of its reliable service and excellent cleanliness. It is also convenient to access it from the underground parking lot.
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