Comfort Hotel Matsuyama

Rooms are very comfortable and surprisingly large for a Japanese hotel. Good luggage storage system. Library area very pleasant to relax and have a drink while waiting to check in We were lucky enough to get one of only 5 parking spots on site Near Tram stop for Dogo Onsen.

Hotel was very clean and had a nice breakfast. We booked a room for 2 adults and 2 teenagers, yet they only provided 2 towels and 2 pillows. The front desk staff was able to get us additional towels but said the hotel ran out of pillows. How does a hotel not buy enough pillows for their rooms? If only going to prepare room for 2 guests, then they shouldn’t book for 4. We made the reservation months in advance, so plenty of time to prepare. Ultimately, lack of pillows and small beds made for a poor night sleep. The parking lot options are a few blocks away, so also not the most convenient for carrying luggage.

Super new and clean hotel, small rooms but it’s got everything we need, especially with the laundry facility. Only downside is parking not that convenient but otherwise perfect stay!

Very safe and convenient location, walkable to the JR Station (16mins), local train station (2mins), shopping and nightlife district (10 - 15mins). Takashimaya is next door, with their basement food court, so you will never run out of food options. Hotel was clean, comfortable, and had fantastic breakfast buffet every day (7 dishes, 2 soups, bread, waffle bar). Laundry facilities were also top notch (IC card payment accepted). Staff were helpful and efficient - really more like a 4 star hotel. Pillows could be better (they offer extra plush pillows as amenities, but they were always borrowed out so I didn't get one). Seems to attract many business travel guests and young families with children. Not a problem for me but something to be aware of e.g. breakfast is crowded at 6.30am - 7am, and the only 2 elevators may require waiting due to parents with children. I truly enjoyed my stay, 10/10 would book again!