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Hotel HO Merida

3 1/2 star rated hotel
8/10 Good
(196 verified Hotels.com guest reviews)
See real reviews (3)

About the hotel

Nearby attractions

Located in Mérida, Hotel HO Merida is in the city center. Museo Casa Montejo and Macay Museum are cultural highlights, and travelers looking to shop may want to visit Paseo de Montejo and Paseo 60. Looking to enjoy an event or a game while in town? See what's happening at Plaza de Toros de Merida or Estadio de Beisbol Kukulkan.

Popular amenities

Parking

Free secured, uncovered self parking on site
Limited onsite parking (max 1 space per unit)
Onsite parking options include a garage
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Outdoor

Pool sun loungers

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Hotel HO Merida
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

33%

We have selected a sample of reviews which reflect what travellers have said about Hotel HO Merida

Latest reviews (3)

G

Gabriel

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

1 out of 5 stars

Booked room. Showed up the day of a little early to make sure reservation and parking was correct. They informed us that the room was not ready and to come back a little later. We came back only to be told that they were sorry, but they were overbooked and over sold and they could accomadate two parties in this hotel and send the remaining party to a brother hotel. We refused and they send us to another hotel with two seperate rooms. HOW DO YOU NOT KNOW HOW MANY ROOMS YOU HAVE AND OVERBOOK ESPECIALLY WHEN ONE IS A TOURIST IN A FOREIGN COUNTRY? WE WILL NO LONGER DO BUSINESS HERE. OUR FIRST TIME AND HAD A HORRID EXPERIENCE.
R

Ruben

6 Jan 2024 - 13 Jan 2024
reviewed on hcom

4 out of 5 stars

We enjoyed our stay at Hotel HO. The room was cleaned everyday and the housekeepers were amazing. There is a nice, smallish pool on the grounds and free parking too. Centrally located between two parks on an excellent street in Historico Centro. Check in was a little difficult, initially being told we didn't have a room, although it was prepaid. Requesting additional towels or blankets from the front desk was pointless, as they kept forgetting, or lost the note they wrote to themselves as a reminder. Housekeeping finally took care of us, the front desk, not so much. The front desk also forgot to turn on our hot water so when we showered the first night, there was no hot water.
A

1 Feb 2024 - 4 Feb 2024
reviewed on hcom

5 out of 5 stars

The location is great. Hotel is nice and clean and the staff is very helpfull. I didn't test the pool but it looked nice. Good for a little dip on a hot day. I booked an Uxmal trip from the front desk and it was great price and amazing trip. The walkways in Merida are narrow and made with tiles so if you have luggage, maybe take a taxi from bus station even if it's only 10-15min walk.
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