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Hotel Hacienda

3 1/2 star rated hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Hotel Hacienda is praised for its outstanding service, impeccable cleanliness, spacious rooms, and delicious food. Guests particularly appreciate the friendly staff, who go above and beyond to ensure a pleasant stay. The hotel also provides secure on-site parking, a significant advantage for those renting a car. While the location requires a short taxi or walk to the Zocalo, the overall experience is considered excellent value. Note that the WiFi can be unreliable and the air conditioning may not always function perfectly.

Guest highlights

Impeccable service and friendly staff
Spotless rooms
Delicious on-site restaurant
Secure on-site parking

About the hotel

An outdoor pool, a restaurant, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a conference center, and a business center.

Nearby attractions

Hotel Hacienda is located in Oaxaca. The area's natural beauty can be seen at Benito Juarez National Park and El Llano Park, while Oaxaca Textile Museum and Museo Textil de Oaxaca are cultural highlights. Oaxaca Ethnobotanical Garden and Panuelito Garden are also worth visiting.

Popular amenities

Parking

24-hour drop-off airport shuttle (surcharge)
Area shuttle (surcharge)
Free self parking on site
Limited onsite parking
Onsite parking available only on request
Onsite parking includes off-street options
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 poolside bar
1 restaurant
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Children's pool
Outdoor pool

Outdoor

Garden
Picnic area
Pool sun loungers
Rooftop terrace

Conveniences

Ballroom
Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Hotel Hacienda
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Hotel Hacienda

Latest reviews (5)

R

Robert

8 Jan 2024 - 28 Jan 2024
reviewed on expedia

5 out of 5 stars

This is the second time I’ve stayed at this property and what more can I say? This place is outstanding! It was the first time for my wife. She loved it. We spent three weeks at this property in January 2024 and it was idyllic. The weather was perfect. The service was impecable. The restaurant hours were appropriate and the food was outstanding. The owner and the receptionist manager went out of their way to make our stay incredible. The price point of this hotel is what really makes it an extremely good value. One final note to add about our stay in Oaxaca was that they are now offering a rideshare app called DiDi. We discovered it halfway through our trip and it isn’t Uber but it is close. You can request a ride and they will tell you how much it will cost and you can either except it or decline it. The drivers name and license plate number shows up on the app. This took out any negotiations that we were having to deal with the regular taxi drivers. Plus we could watch for the driver and we knew how close he was getting. This is a must have app if you’re visiting Oaxaca. Yes, you still have to pay him with pesos, but it is much better than hailing a cab or calling a cab. Just download the app and put in your information. If you have a picture of yourself, that really helps the driver find you on the streets. Unfortunately, you cannot use DiDi to depart the airport but you can when return. Government. Grrrr!
R

Richard

7 Dec 2023 - 10 Dec 2023
reviewed on expedia

5 out of 5 stars

Stayed in Oaxaca for 3 nights. This hotel was central for us and it had the parking that we needed. The road traffic was noisy but nothing that ear plugs didn't fix. Rooms were spotless!!
L

Luis

28 Oct 2023 - 5 Nov 2023
reviewed on orbitz

4 out of 5 stars

Pros: •Great customer service •Decent size swimming pool (Non-Heated) •Good food at the hotel restaurant (Gracias Abraham) •Rooms were spacious •Beds were a little on firm side but comfortable • Clean facilities (Cleaning crew were always helpful, hardworking, and friendly) (Gracias Soledad) Cons: • A bit of walking distance to the Zócalo ( Although taxis are always available) • A/C was not working properly in my room, but luckily the weather was nice. •Although WiFi is available it is very unstable and doesn’t really work. Over all I recommend the hotel if you are planning to visit the beautiful city of Oaxaca!
R

ROSALIA

11 Oct 2023 - 12 Oct 2023
reviewed on hcom

5 out of 5 stars

Clean place, employees are great very friendly, had my taxi ready to go in the morning. I will stay here in future visits
J

Jimmy

15 Jun 2023 - 20 Jun 2023
reviewed on orbitz

5 out of 5 stars

If you are renting a car this property is great as it has a parking lot inside thats locked at night
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