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The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City

5 star rated hotel
9.6/10 Exceptional
(519 verified Hotels.com guest reviews)
See real reviews (9)

generated by AI based on family reviews

Overview

The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City is praised for its exceptional staff, immaculate and quiet rooms, and convenient location for travellers, situated between Panama City and Tocumen Airport. Guests appreciate the delicious restaurant food and extensive breakfast buffet. While the hotel offers a high standard of accommodation, it's important to note that parking is valet only, and there have been reports of inconsistencies regarding airport transport pricing and payment methods.

About the hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and a golf course. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.

Nearby attractions

The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City is located in Juan Diaz, a neighborhood in Panama City, and is near the airport. Plaza de Francia and Panama Viejo are local landmarks, and some of the area's attractions include Explore Museum and Museum of Natural Science. Looking to enjoy an event or a game while in town? See what's happening at Estadio Rommel Fernandez or Estadio Nacional Rod Carew.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 25+ Mbps

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 22-45 per person

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms
Spa open daily
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Elevator
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height bed
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs available on site

Things to do

18 holes of golf
24-hour health club
Children's pool
Full-service spa
Golf driving range
Outdoor pool
Steam room

Outdoor

Free pool cabanas
Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

ATM/banking services
Ballroom
Elevator
Front-desk safe
Grocery/convenience store

More

Romance packages available
Smoke-free property
map

Reviews that mention...

Hotel Reviews

for The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

33%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about The Santa Maria, A Luxury Collection Hotel & Golf Resort, Panama City

Latest reviews (9)

J

Jade

23 Feb 2024 - 26 Feb 2024
reviewed on expedia

5 out of 5 stars

My family and I had a beautiful stay at The Santa Maria. it definitely felt luxurious, the staff were extremely pleasant and eager to assist. It was far enough from the city where we got to enjoy some peace and quiet but also close enough to book affordable Ubers/taxis to the city. We were able to communicate in both Spanish and English with staff. The resort was huge and allowed us to walk around. We ate dinner at the restaurant on property the first night. The food was sooo good! 10/10, I recommend this property.
K

Karen

11 Jul 2024 - 13 Jul 2024
reviewed on expedia

4 out of 5 stars

Lovely bed, bedding and bathroom. Our view was of a construction project and parking lot but that’s not the hotel’s fault. We would prefer being able to self park versus being forced to use valet parking.
A

ALVARO

19 Jul 2023 - 21 Jul 2023
reviewed on travelocity

4 out of 5 stars

Property, staff and overall a great place to stay. I travelled to Panama on a 2 day business trip and this is a great place to stay. The first night I had an issue with a person that had a “party” right next door and was really loud until 4am, I called security and they took care of the matter. I changed to another room.
E

Edward

13 Apr 2023 - 16 Apr 2023
reviewed on hcom

5 out of 5 stars

The property is excellent and close to the airport. Staff is friendly and willing to go the extra mile to assist guest. Sylvia Goodrich, Issac, Leah, Kimberly and Elizabeth just to name a few were absolutely great. The only issue, the day before checkout, I request transportation to the airport. I specifically asked if I can pay with card. I was told by the front desk it was possible. On Sunday morning, transportation was there as requested. Once arriving at the airport, I attempted to pay with a card and was told they only accept cash. I had to go to the ATM in order to pay for this service at the airport. Lack of communication.
D

David

17 Jan 2023 - 19 Jan 2023
reviewed on travelocity

2 out of 5 stars

Nice facility with good facilities. Staff/ service was not good. Check-in was late, did not get items ordered at restaurants but was charged, service at restaurants was almost non existent, received inaccurate information regarding airport transportation (was told it would cost $5 and actually cost $35), communication from front desk to transportation company was incomplete and we received a call at 1am for pick-up time at 2pm.
J

James

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

The staff at Santa Maria is outstanding, professional but friendly and always gracious. The hotel’s location makes it a perfect stop after a flight into PTY. Our room was immaculate and quiet.
J

JUAN CARLOS

19 Jun 2022 - 24 Jun 2022
reviewed on travelocity

4 out of 5 stars

There is not a parking lot at the hotel.
L

Leslie

2 Jan 2022 - 3 Jan 2022
reviewed on hcom

5 out of 5 stars

We were only at The Santa Maria for one night before flying back home to the US, but it was a wonderful place to stay. We'd been staying at much more rustic accommodations in the San Blas Islands, and it was an absolute pleasure to have long, warm showers in the waterfall shower in the spacious bathroom after a week of saltwater and sunshine. The restaurant food was delicious, and the breakfast buffet was worth lingering over. I wish we'd had more time to explore more of the hotel's amenities! Halfway between Panama City and Tocumen Airport, it was a great place to make an early flight without having to deal with bad morning traffic in the city.
J

JP

25 Oct 2019 - 30 Oct 2019
reviewed on orbitz

5 out of 5 stars

Exceptional hotel. Had a great experience. Convenient to the airport and the city (one of the best locations in Panama City in terms of convenience) and great for families. Highly, highly recommend.
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