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Gateway Hotel

3 1/2 star rated hotel
7/10
(114 verified Hotels.com guest reviews)
See real reviews (15)

generated by AI based on family reviews

Overview

The Gateway Hotel is praised for its convenient location near the airport, with many guests highlighting its proximity as a major benefit. The hotel also receives positive feedback for its friendly staff and several on-site dining options, including restaurants and bars. Some reviews mention the hotel is showing its age and could benefit from renovations, with some rooms described as needing refurbishment. While many guests had positive experiences, there are some reports of issues such as low water pressure, lack of milk in rooms, and slow response times to service requests.

Guest highlights

Several onsite restaurants and bars
Friendly staff

About the hotel

Nearby attractions

Located in Port Moresby, Gateway Hotel is in the business district and near the airport. Travelers eager for a bit of culture can stop by Papua New Guinea National Museum and Art Gallery, while those wishing to experience the area's natural beauty can explore Nature Park and Brown River. Looking to enjoy an event or a game while in town? See what's going on at Hubert Murray Stadium.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free RV/bus/truck parking on site
Free self parking on site
Limited onsite parking

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

24-hour room service
4 bars/lounges and 1 poolside bar
4 restaurants
Buffet breakfast available for a fee daily 6 AM–10 AM: PGK 65 for adults and PGK 65 for children

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage

Accessibility

Hand-held showerhead
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Visual alarms in hallways
Well-lit path to entrance

Things to do

24-hour fitness center
Aerobics classes
Arcade/game room
Children's pool
Full-service spa
Outdoor pool
Outdoor tennis court
Playground

Outdoor

Pool sun loungers
Pool umbrellas

Conveniences

ATM/banking services
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
map

Reviews that mention...

Hotel Reviews

for Gateway Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

33%

4 star reviews

47%

3 star reviews

7%

2 star reviews

13%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Gateway Hotel

Showing 1 - 10 of 15 reviews

Latest reviews (15)

J

Jeff

9 Jun 2024 - 11 Jun 2024
reviewed on hcom

4 out of 5 stars

Close to the airport. A few restaurants on the property. People are friendly and the room is good. Water pressure in the shower was very low this time.
J

Jeff

23 May 2024 - 24 May 2024
reviewed on hcom

4 out of 5 stars

Good hotel near the airport. Seems a little older, but comfortable. A few good food options and a bar on the property. Employees were very friendly.
V

Vanessa

26 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

I usually stay at Gateway as I transit for domestic/international flights for past 15 years. I’m glad to see rooms are getting much needed renovations.
G

Graham

12 Jul 2023 - 13 Jul 2023
reviewed on wotif

4 out of 5 stars

Close to the airport. I didn't like the room. Smelt moldy and the shower was ridled in mould
V

Vavine

5 Dec 2022 - 6 Dec 2022
reviewed on wotif

3 out of 5 stars

The property was close to the airport and very convenient. Cleanliness was ok. The Staff and customer service was excellent
T

Timothy

17 Sept 2022 - 18 Sept 2022
reviewed on wotif

2 out of 5 stars

The Enzo's Pizza and Sizzler Restaurant connected at the front are great. It's very convenient to the airport. There was literally no hot water at all - not even slightly warm. The aircon filters and ducts need to be cleaned and the aircon was very anemic due to this. It took many hours for the room to cool enough for me to stop sweating. Never even needed a sheet coving at night since it just couldn't get cooled down enough.
L

Leonie

10 Sept 2022 - 11 Sept 2022
reviewed on wotif

5 out of 5 stars

Close to airport so very convenient
L

Leonie

11 Aug 2022 - 12 Aug 2022
reviewed on wotif

4 out of 5 stars

Quiet and close to the airport
D

Dana

8 Dec 2019 - 9 Dec 2019
reviewed on hcom

2 out of 5 stars

My second time at Gateway. My first stay was excellent. This time I was thoroughly disappointed. After an extremely long day of travel 12+hrs from an outer island all I wanted was a cup of tea and a rest before going out in the evening. I made my tea and went to find no milk in the fridge. I contacted reception and requested milk then waited close to 30min, still no milk...long story short it took 1 and 1/4 hours, 5 requests and for me to literally stand and wait at reception until someone fetched some milk for me. The milk was then retrieved literally steps away from my room. I couldn’t believe it. Barely any sort of apology either. When you pay good money for a hotel room you expect much better service than this. Extremely disappointed by Gateway Hotel this visit.
L

Linda

13 May 2019 - 17 May 2019
reviewed on hcom

5 out of 5 stars

I picked this randomly from Hotels.com and it turned out to be excellent! Great location close to the airport, excellent security, good swimming pool, four places to eat and two bars in the complex. The staff were very polite and helpful, I would definitely stay there again!
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