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The Hideaway Hotel

3 star rated hotel
6.4/10
(58 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

The Hideaway Hotel's key advantage is its proximity to the airport, convenient for short stays before or after flights. However, guest reviews reveal significant inconsistencies in service and facilities. While some appreciate the convenience and the shuttle service, many express concerns about the condition of the hotel, citing issues such as poor maintenance, unreliable Wi-Fi (with a high hourly charge), and subpar dining options. Safety concerns were also raised by several reviewers, with mention of incidents involving drunk guests and the need for hotel-arranged transportation.

Guest highlights

Convenient location to the airport
Shuttle service

About the hotel

Nearby attractions

The Hideaway Hotel is located in Port Moresby. Royal Port Moresby Golf Club and Royal Papua Yacht Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nature Park and Laloki River gorge. Looking to enjoy an event or a game while in town? See what's happening at PNG Football Stadium or Hubert Murray Stadium.

Popular amenities

Parking

Free 24-hour roundtrip airport shuttle
Free self parking on site

Wifi

Available in some public areas: Free WiFi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service

Spa

Facials
Manicures and pedicures
Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

Full-service spa
Outdoor pool

Outdoor

BBQ grill(s)
Garden
Terrace

Conveniences

Newspapers in lobby

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for The Hideaway Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

8 reviews

Review data

5 star reviews

12%

4 star reviews

25%

3 star reviews

0%

2 star reviews

50%

1 star reviews

12%

We have selected a sample of reviews which reflect what travellers have said about The Hideaway Hotel

Latest reviews (8)

R

Richard

4 Jul 2024 - 5 Jul 2024
reviewed on wotif

5 out of 5 stars

Close to the airport, clean and convenient. I was there for two nights as Air Niugini cancelled my flight home from overseas twice!!
M

Michaela

19 Feb 2022 - 20 Feb 2022
reviewed on expedia

2 out of 5 stars

No in room coffee/ tea provided. Had to chase them for airport pickup had to wake them for airport drop off. Food awful in general a terrible choice
P

Phil

29 Nov 2019 - 30 Nov 2019
reviewed on wotif

1 out of 5 stars

Think very carefully before booking this property. The place is a dump and the management are unprofessional clowns. The pool is a giant green slimy swamp. The first room I was in had no hot water and the shower was just a trickle, although the sink in the room had only hot water. The bathroom door auto locked when shut and needed maintenance to come open the door with a screw driver or housekeeping to use a key. A K75 lamb curry consisted of exactly 5 large mutton bones with barely any meat on them. The butter put out for breakfast was rancid and the staff didn't know/couldn't tell/didn't understand. They were unable to generate a correct account on two occasions from reception. On the Saturday night the property was over run with loud fighting drunkards and despite numerous security nothing was done. There was a large noisy fight in the pool area around 1am At 6.45am on Sunday the pool area was littered with empty beer bottles and sleeping drunks including one who was barely dressed. Leaving my room at 6.45am I was harassed by a drunk holding a beer who could barely stand up, security removed him only after i complained. At 6,45am a young drunkard was "pretending"to play the piano (very badly) in the breakfast buffet - hardly a peaceful eating environment- he was apparently the "directors nephew". This place is a disgrace to PNG and is not somewhere any international traveller would want to stay. Pay the extra to stay in a decent property. This place is a dump run by clowns
A

ALEXANDER

20 Sept 2019 - 21 Sept 2019
reviewed on hcom

2 out of 5 stars

Hotel for a short stop - it is not recommended to go outside the perimeter. Take the shuttle. The staff is amazingly stupid - they can’t even find the paid client reservation for 10 minutes. The restaurant is not recommended (expensive with poor quality). The Internet almost does not work (that is, the network is formally there, but it is impossible to use)
L

Laura

20 Nov 2018 - 22 Nov 2018
reviewed on wotif

2 out of 5 stars

Really tired, disappointing hotel. Really, really poor food. No change at the bar. No pickup at airport (had to call). No free wifi - paid only (cheaper to get your own SIM at the airport). Don't waste your money.
J

John

25 Jun 2018 - 26 Jun 2018
reviewed on hcom

4 out of 5 stars

Just 1 night. Convenient to be so close to the airport and have a shuttle bus service. Also convenient for us to have dinner and breakfast there, which was ok, except with limited choices. In a very large room with ambience of former glory and old-world charm. Enjoyed a quick swim in the pool in the morning. Quite disappointed that there was no internet access though. Advertising said it was available in the foyer only and free. There was also a display on the front desk saying internet available. But when we asked for the password we were told that it hasn't been available for a long time because of issues with the internet supplier. A little less old-world charm in that respect would have been better.
G

Gregory Norris

3 Jul 2017 - 6 Jul 2017
reviewed on hcom

4 out of 5 stars

Dangerous. PM is Dangerous. This hotel picks you up and drops you off because of how dangerous it is. They Rob you by charging 20 per Hour to use WIFI (when it's working) The restaurant food is adequate at best. Happy hour is a good deal though. They will arrange for a taxi but MAKE SURE IT'S THE RIGHT ONE. We were sent with a guy who we later found out the hotel didn't trust. The pool was always "under maintenance" so we didn't use that either. Basically we got ripped off for what we paid.
M

Michael

Invalid Date - Invalid Date
reviewed on hcom

2 out of 5 stars

Port Moresby is short on mid-priced hotels so you may be forced to stay at the Hideaway but lower your expectations - the hotel is terribly dated and in general disrepair. It's location near the hotel is good for overnight transfers but you'll need to hire a car to see anything of the city/ country. The restaurant is fair - reasonable food and comparatively reasonably priced. Overall however the standard is poor and you'll want to spend as much time out of the hotel as possible.
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