1/10

Best Suite Hotel

3 star rated hotel
6/10
(34 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

The Best Suite Hotel is conveniently located near the airport, with some guests noting its proximity to a shopping mall. However, feedback reveals inconsistencies in room cleanliness and maintenance, with reports of unclean rooms, stained or damaged bedding, and issues with air conditioning. The hotel's small room size and lack of an on-site restaurant are also highlighted as drawbacks. While some find it a convenient location for an overnight stay, others suggest that improvements in cleanliness and customer service training are needed.

About the hotel

Nearby attractions

Best Suite Hotel is located in Lapu-Lapu. Cebu Provincial Museum and Casa Gorordo Museum are cultural highlights, and some of the area's landmarks include Magellan Shrine and Colon Street. Looking to enjoy an event or a game while in town? See what's happening at Doce Pares Mountain Training Park or Cebu Coliseum.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site

Wifi

Available in some public areas: Free wired internet

Food and drink

Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

Elevator

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Best Suite Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

20%

3 star reviews

40%

2 star reviews

40%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Suite Hotel

Latest reviews (5)

L

Lyra Grace

27 Jul 2019 - 28 Jul 2019
reviewed on hcom

2 out of 5 stars

The room is a little bit small because if you put extra bed on it you can’t even moved properly and one more thing they don’t have free transport to airport.
A

12 Nov 2019 - 13 Nov 2019
reviewed on expedia

2 out of 5 stars

Room was not clean, there was hair and dust on most of the surfaces. The bedsheets had holes and stains. The air conditioning unit was loud and ineffective. The only advantage to this place was its location close to the airport.
A

26 May 2019 - 27 May 2019
reviewed on hcom

3 out of 5 stars

Hotel is old and the lady in the front desk doesn't know what she's doing. They should give their employees more training so that they can provide an excellent customer service! Hotel is in a great location. Walking distance to the mall and close to the airport. No restaurant in the hotel and I am not happy with the room they gave us.
A

14 Apr 2019 - 15 Apr 2019
reviewed on wotif

4 out of 5 stars

Perfect place to sleep for the night. Basic, but close to airport.
A

Invalid Date - Invalid Date
reviewed on wotif

3 out of 5 stars

I just jope that next time.i can chexk in early especially if my flight is very early also since i may book again my stay next time.
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