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Islands Stay Hotels - Mactan

2 1/2 star rated hotel
6.6/10
(181 verified Hotels.com guest reviews)
See real reviews (8)

generated by AI based on family reviews

Overview

Islands Stay Hotels - Mactan provides budget-friendly accommodation close to both Cebu International Airport and a shopping mall with various dining options. Guests appreciate the hotel's convenient location, with taxi rides to the airport costing less than 100 pesos. The staff are praised for their welcoming and friendly service, particularly helpful for late arrivals. However, some reviewers note that rooms are basic and may require renovation; issues such as cleanliness, hot water, and the presence of insects have also been reported. Note that airport transfers are available but incur an additional charge.

Guest highlights

Close proximity to airport and shopping mall with restaurants
Friendly and welcoming staff

About the hotel

Nearby attractions

Located in Lapu-Lapu, Islands Stay Hotels - Mactan is near the airport and near a metro station. Cebu Provincial Museum and Casa Gorordo Museum are cultural highlights, and some of the area's landmarks include Magellan Shrine and Colon Street. Jpark Island Waterpark and Jose R. Gullas Halad Museum are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Parking

24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Limited onsite parking

Wifi

Available in some public areas: Free WiFi

Food and drink

Room service available

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

This property does not have elevators

Conveniences

Water dispenser

More

Designated smoking areas (fines apply)
Shared microwave
Shared refrigerator
map

Reviews that mention...

Hotel Reviews

for Islands Stay Hotels - Mactan
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

8 reviews

Review data

5 star reviews

0%

4 star reviews

62%

3 star reviews

12%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what travellers have said about Islands Stay Hotels - Mactan

Latest reviews (8)

L

Lowell

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Very close to the airport and a mall. Taxi to airport was less than p100. The mall has a jollibee and McDonald's. On the main road from bridge 2. The least expensive room was very small. It was clean, slow to no hot water. CR had TP which is a big plus. Friendly staff.
Y

Yvan

7 Jan 2024 - 9 Jan 2024
reviewed on expedia

1 out of 5 stars

Low Standard Hotel with Dishonest Managment January 2024 I have traveled across the Globe for leisure, vacation, diving trips. I never felt so taken advantage of by an hotel management. I made my reservation with Expedia as a VIP. To begin, there is no hot water, the room was dirty, Wifi almost non existent. I choose the run down 2 stars hotel because of it's proximity to the Cebu International airport. To ruin my last 2 days of a wonderful vacation, the hotel policy has, a surcharge of 1500 pesos for any large stains on bed sheets. At the time of check in, the front desk clerk mentioned that there were stains on the bed sheets. When asked for the proof, the employee took 5 min to show me, 2 small blood stains smaller than a penny on the bed sheet. The day hotel rate in this low standard hotel is 1100 pesos per night. I was due to pay more than the daily rate of a room to wash a bed sheet. Is the Managment wishes to steal the money of hard working peoples, just do it, don't try to find a loophole to justify it. I will never come back to this low standard hotel with questionable and dishonest people. I love the Phillipines and its peoples but I am going to make sure that dishonest people are brought light.Happy 2024 year to anyone!
R

Robert

1 Dec 2023 - 2 Dec 2023
reviewed on wotif

4 out of 5 stars

The hotel is in the middle of a busy shopping and dining area. The hotel itself was quiet. It is also close to the airport.
M

MICHAEL

15 Nov 2023 - 17 Nov 2023
reviewed on hcom

4 out of 5 stars

Hotel is very close to the airport and is economical. You get what you pay for.
G

Geof

28 Jul 2023 - 29 Jul 2023
reviewed on hcom

4 out of 5 stars

The staff were very welcoming and friendly. That was a wonderful reception when we arrived at 1:30am after a long day of travel (and hours later than anticipated). The rooms are very basic but great value so close to the airport and with great food and beverage options nearby.
K

Kristin Grace

26 Dec 2019 - 27 Dec 2019
reviewed on hcom

4 out of 5 stars

Value for money and close to the airport when you have an early flight... helpful staff as well!
A

19 Dec 2019 - 20 Dec 2019
reviewed on hcom

3 out of 5 stars

I picked this hotel because it has airport transfer but they did not specify that it’s an additional service and you need to pay for it. So i ended up paying for our airport transfer. The hotel could use some renovation.
A

13 Dec 2019 - 14 Dec 2019
reviewed on wotif

1 out of 5 stars

Close to airport but facility is outdated. Sheets were dirty, room needs repainting. Insects everywhere
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