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Best Western Plus The Ivywall Hotel

4 star rated hotel
9/10 Excellent
(424 verified Hotels.com guest reviews)
See real reviews (7)

generated by AI based on family reviews

Overview

The Best Western Plus The Ivywall Hotel is praised for its excellent staff, who are described as friendly, professional, and helpful. Guests appreciate the convenient airport transfer service and the good quality breakfast, which includes fresh omelets and juices. Rooms are generally considered adequate, though some guests have noted musty smells in certain rooms. The hotel's proximity to the airport and other amenities is also a major plus.

Guest highlights

Excellent and friendly staff
Convenient airport transfer service
Good breakfast (fresh omelets and juices)

About the hotel

Nearby attractions

Best Western Plus The Ivywall Hotel is located in Puerto Princesa City Centre, a neighborhood in Puerto Princesa. NCCC Mall Palawan and Robinsons Place Palawan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Princesa City Baywalk and Hartman Beach. San Jose New Market and Sta Lourdes Wharf are two other places to visit that come recommended.

Popular amenities

Parking

Airport shuttle on request
Drop-off airport shuttle (surcharge) from 6 AM - 9 PM
Free self parking on site
Wheelchair-accessible parking and van parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
Room service available
To-go breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 699 for adults and PHP 349.50 for children

Guest services

24-hour front desk
Change of towels (on request)
Concierge services
Housekeeping (once per stay)
Laundry facilities
Luggage storage
Turndown service
Wedding services

Accessibility

2 on-site accessible parking spaces
Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
This property does not have elevators
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Conveniences

Ballroom
Front-desk safe
Gift shop/newsstand

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Best Western Plus The Ivywall Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what travellers have said about Best Western Plus The Ivywall Hotel

Latest reviews (7)

A

ASHLEY NAES

6 May 2024 - 8 May 2024
reviewed on expedia

4 out of 5 stars

Location is close to airport. They offer transfer services to and from the airport with stay. Location offers options near by for food. Located short walking distance to ATM, but not walking distance to Robinson Mall. It’s still close enough for you to take a tricycle though. They offer scheduled massages if you book early enough and a decent breakfast with stay. Rooms are okay we had to change rooms because one of our rooms had a mold smell. We were kindly transferred to another room, still had a hint of that smell with added spray from house cleaning but at that point we didn’t want to transfer again. Still enjoyed our stay mainly based on staff kindness, in-house spa/massage treatments, breakfast and airport transportation.
R

Rudolphus

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

Seamless checkin, got assistance with luggage, the bellman introduced himself , introduced me to the amenities. Had 2 very nice meals, enjoyed an excellent massage, lounged at the pool. The staff already inquired about my flight connection for the next day and already had arranged a ride to the airport. The bellman doubled as the chauffeur to cover lunch for the regular driver, and still remembered my name. Is that important? I think so. Highly recommended and I will return there if I pass through Palawan again
L

Lyka

22 Mar 2024 - 24 Mar 2024
reviewed on expedia

4 out of 5 stars

What I like about this property is the top notch staff services, super friendliness and very warm smiles. I would come back for them. The airport transfer was very convenient too! The breakfast buffet was very good as well. I like the careful selection of foods, the salad and breads! What I didn’t like about the property is that they don’t have a pull out shower head haha😆it was extremely hard to shower! Also, some rooms smelled very bad (moldy) that I had to ask to change rooms! Which the staff courteously delivered. They really should check about this because molds hidden in carpet or curtains are not good for one’s health. Overall it was a wonderful stay! Overall, it was won
J

Josefiel

27 Feb 2024 - 28 Feb 2024
reviewed on expedia

5 out of 5 stars

Accesible to airport
F

Fernando

14 Feb 2024 - 16 Feb 2024
reviewed on expedia

5 out of 5 stars

Great staff, profesional and friendly. Great location, close to the airport
S

Stephen

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

5 out of 5 stars

We only had a one night stay while waiting for our flight the next day but everything we experienced was first class The room was large enough to open our suitcases Would highly recommend
C

Carlos

3 Feb 2024 - 6 Feb 2024
reviewed on orbitz

5 out of 5 stars

The hotel was clean and the staff was very polite and quick to help us with anything we needed. The room did have a musty smell but we would stay here again in the hopes that they address that only issue in the future. Very close to the airport and easy access to walk to resturants, shoping and night life. The included breakfast buffet was good with fresh omelets made to order and fresh juices. The coffee was also brewed rather then instant powdered coffee like we recieved at other hotels in the area.
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