Town Lodge Johannesburg Airport

This is a good, clean place to stay at a reasonable price. Small room but clean and quiet. We would stay again. If you want the shuttle service, set up in advance. It is expensive but efficient and safe.

Excellent, but no show on the airport shuttle service, very irritating. I gave the flight number arrival time and was informed a shuttle would turn up at a cost of for R100 for 3 of us. Very annoyed.

For many years I used to stay at the City Lodge Group on my travels but, over the years the “convenience” and “simplicity “ of online bookings at alternative stays lured me away. I am back. Over the past two weeks I have booked exclusively at these hotels and experienced the most incredible service and attention to detail that I was used to in the past. From management to staff, from cleanliness to convenience, you have it all. Thank you for restoring my faith in Customer Service. I can recommend the Shurrle, well organised and ON TIME, the staff, efficient, friendly, helpful and passionate about their customers. The restaurant, open late when you arrive for a snack, open early for a great breakfast before your next flight. Thank you Town Lodge Airport, I will definitely be back.

Proximity to the airport and safety

Contrary to the Expedia profile, there is no airport shuttle and never has been. They eventually arrange transport and were able to add it to my bill as I don’t carry rand for stopovers. The hotel itself is adequate and food good. Dinner service was slow but there seemed to be a large group probably ordering all at once. My room neighbors decided to have a party past midnight yelling down the hall and making noise. Not exactly the hotel’s fault but maybe they can monitor a little better.

Place is very small overpriced. They should charge per hour...only stayed 6 hrs. Requested shuttle service but had to take taxi from airport. No phone in the room to contact reception...no wifi code. No bfast box. Shower was lukewarm in an icy JHB. I wont recommend staying here.

Very professional staff, clean facility and linen, quiet environment. Thought cost of shuttle is pricy.