Aequora Lanzarote Suites

I booked this hotel based on the great reviews so my expectations were very high! This is our last day here so I thought to review before we travel and I get busy and distracted. I will start off with the negatives: The big ones, -I found a cockroach in my room the first morning. There were also a few dead ones outside. If I was alone I would have stormed out of the hotel because I am such a cockroach phobe but the kids were with me and I will not break their hearts. I have to say that the hotel dealt with it very quickly and I never saw them again, neither in my room or outside. - the food labelling is a disaster! Wrong labels on most things, left from the previous lunch or dinner, a problem if you have allergies and if you don’t eat certain meats or are vegetarians. When asking staff they also didn’t know so they had to go to the kitchen and that consumed lots of time waiting. The little ones, - the food was not as good as expected, a three stars tops and not a 4 star, lots of variety but most of it not very tasty and the drinks at breakfast not fresh and on top of that diluted. - no Netflix or a way to stream apps, if you have kids that go to bed at 8 and can’t catch the entertainment it is pretty boring. - you have to pay 3€ for each day for the safe in the room!!! That is a rip off in my opinion, the safe is already in the room and it doesn’t consume extra costs to the hotel. That’s a first and I thought it’s very weird. - they only give a few complementary coffee capsul

From the internet i expected this property to be very close to the airport but it is not. It does not even have an airport shuttle. Getting to the rooms involves stairs with no elevators. The rooms are very clean, with cold tile floors, and with a beach a few hundred meters away. Excellent bteakfast

I hate to tell you how fabulous this place is as the prices will go up but it deserves praise. I was taking my wife away after long recovery from accident and needed everything perfect and it was. I had messed them about with Hotels.com because of vouchers and ended up with 3 bookings during my stay. No problem for the Aequora, they even upgraded us to amazing superior suite. Rooms excellent, staff excellent, facilities excellent, food amazing cruise quality, so we highly recommend the all inclusive, you wont find any better food or restaurant near by. Good mixture of all nationalities and no rowdy drunks, but be careful of the cocktails, unlike other all inclusive they are not watered down and the first night did catch some otherwise respectable people.....the bar staff are liberal with the alcohol measure. That's a good thing...... 5 mins from airport, so no long transit, 1/2 term so quite busy. after this review I hope we can still afford to go back. Thanks to all the staff especially hard working bar staff, restaurant staff and amazing entertainment staff. 10/10

Fabulous stay. Less than ten minutes in a taxi from the airport. 5 more snow walk to the beach/ shops. Our Junior Suite room was huge, very clean and ready when we arrived late morning so we could check straight in. The shower was lovely! The staff were wonderful - all very friendly & attentive. The whole resort was spotlessly clean. We were all inclusive & the food was delicious - so much choice at each mealtime. The choice of drinks on all inclusive was excellent. We spent most time at the adult pool which was very quiet & relaxing. We would definitely return & would highly recommend.