Hotel Beatriz Playa & Spa

Pros: the hotel is in a good spot to go anywhere by car in a short time. Facilites, staff, etc. nothing to complain, everything was on point. I would go to this hotel again. Cons: the airport is nearby, you may hear planes landing every now and then. The Spa closes too early in the afternoon, in my opinion.

Serious maintenance required in my room. Inadequate facilities, no bin in the main areas only in the toilet, dressing table but no chair available?? Lack of plug sockets, only 1 in bathroom or unplug the TV. Peeling and scuffed walls. Needed woodwork refurbishing. The room I was originally offered I would have had to walk through an area covered in water from a leaking roof? No danger signs ? I actually mentioned it to reception as I had mobility problems so I was offered another room close to an elevator as I mentioned my mobility. The nearest elevator did not work. Overall not worth the money, stayed in much better for a lot less money. It appears everything questioned they say "see reception". The staff on reception are pleasant but I think some of the areas of complaint are well out of their control. Would never return to this hotel. Paid for buffet as only staying one night ( thank goodness) it was mediocre some of the dishes were tepid and unpleasant. Had much better in other hotels. It appears that some of the staff in the restaurant are not as amenable. I asked as I would miss breakfast ( early flight) could they do anything, they said " see reception" i had already asked reception and they said No. WiFi reception poor, again on asking reception they said because there was no sun try another room ? That was when I encountered the water which was a danger area. This was only rectified by cordoning off after I had told them about it. Overall a very bad experience!!

Nice hotel, staff all very friendly and helpful. There is no kettle in room but asked at reception and given one straight away. Pool towel available so no need to use up suitcase space packing one. Really close to airport €11 in taxi took about 10 minutes. Great walkway straight outside that goes all the way along the coast, you can have a lovely long walk and a short (10 mins) walk round to the end of the runway if you want to sit on the beach and watch the planes landing/taking off. TV only had BBC News in English. Food was ok, always found a few options to eat but unfortunately never hot, luke warm if lucky mostly cold. If you’re all inclusive drinks are on tap/pump to help yourself so easy and convenient.

This property was very disappointing. Hated the open design. Kids running round corridors all day shouting uncontrolled, noisier than the aircraft flying by! Glad we didn’t buy all inclusive, people we spoke to said food was awful, for example, no meat in lasagne! We bought a meal in pizza place, cheap and nasty food! Was refunded money due to being rushed out by staff who started clearing everything away 5 minutes after we arrived! Good things were: very comfortable beds and great shower. Maids were a bit mean with shower gel, only replaced once. I cannot recommend the Beatriz, was wanting to stay here for a while, paid for superior room, nothing superior about it, looked nothing like picture of room on booking site! Asked for facing airport, didn’t get it!

Lovely, spacious, well-equipped room with balcony, very comfy beds and good sized bathroom. Spotlessly clean everywhere. Plenty of space & lots of sunbeds around the 2 pools, one of which was heated. The food was very good and there was always loads of choice - freshly cooked meat & fish, salads, pasta, pizza, stew, lots of different veg & potatoes plus fresh fruit, cakes & deserts. The spa pool was well worth a visit for an extra 12€ for 2hrs. Great location right on the seafront with a long, flat pedestrianised promenade all along the coast. Very close to the airport (lots of low-flying planes coming & going but not a problem at all!). Would definitely be happy to go back and would recommend to others.

Spent a week over New Year and had a very pleasant relaxing time. The hotel itself is in need of some TLC. The decor is dated. We were here 22 years ago and it hasn't changed at all. Despite that, it is clean and comfortable. The bedrooms are spacious with a longe area. The beds and pillows are comfortable and the bedding is of a good quality. The outdoor areas are plentiful and well looked after. As the hotel was full, there was a problem with guests reserving sunbeds from early morning. We decided on all inclusive because it was very good value. We had no intention of eating there everyday. Although we didn't have lunch there everyday, we ended up eating dinner every evening. Unless there was something very specific you wanted, the quality and choice were as good if not better than most local restaurants. My only issue was lack of choice for vegetarians. However, that's common in Spain. We didn't participate in the evening entertainment but it seemed varied. The location is excellent. Beach front and 5 mins from the airport. There are buses to other areas on the island and a cycle path from PDC to Arricife. The staff were friendly and efficient. I really have to praise the first aid guy at the pool. He patched me up after a bike accident. He did a fantastic job. Overall, an enjoyable stay

I have thought long and hard about this review as although hotel itself is fine there were so many negatives it is first of 50 plus hotels been to in recent years I would not go back to. First the positives, nice big hotel, good amenities, nice staff, particularly housekeeping. Good size room , balcony, bathroom with rainfall walk in shower. Now the not so good news. Whilst it is a reasonable distance from airport (5 minute drive) it is right at end of resort, right next to incoming flight path. Very noisy jets start around 07.00 and continue past 22.00 coming in at rooftop height. When I went to pool in morning at times they were coming in every couple of minutes. Pool itself was a problem, hotel welcome pack advises cannot reserve chairs with towels etc. and that items would be removed, they were not. Every morning I was there it got worse with maybe 50% + 'reserved' before 09.00. I know multiple people complained including myself. I was just shown policy on welcome pack, when I explained I was happy with that but not that no enfoecement was done I got nowhere not even fobbed off with 'I will talk to manager' . On arrival Hotels.com review I reported my AC was very noisy compared to 20 or so other hotels I have stayed in this year. Nothing happened, No tea/coffee making, in room a first for a 4 star. My current 3 star in Barcelona at least has signs at reception/lifts of items provided free upon request, including kettle, adapters etc. I got both quickly.