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Sugar Bay Club Suites & Hotel

3 star rated hotel
7.6/10 Good
(376 verified Hotels.com guest reviews)
See real reviews (5)

generated by AI based on family reviews

Overview

Sugar Bay Club Suites & Hotel provides convenient accommodation for those visiting the island, with a location that offers proximity to amenities such as restaurants, shops and transport links. Guests appreciate the comfortable beds and generally clean rooms, as well as the friendly and attentive staff. However, reviews indicate that the property shows its age, with some areas needing maintenance and refurbishment. The beach access is also noted as potentially hazardous.

Guest highlights

Comfortable beds
Attentive staff

About the hotel

Nearby attractions

Located in Basseterre, Sugar Bay Club Suites & Hotel is in the entertainment district and on the waterfront. Royal St. Kitts Golf Club and Basseterre Cruise Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Frigate Bay Beach and Frigate Bay. Cockleshell Bay and Turtle Beach are two other places to visit that come recommended. Scuba diving, snorkeling, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Parking

No onsite parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Food and drink

1 bar
5 restaurants and 1 coffee shop/cafe
Full breakfast available for a fee daily 7 AM–11:30 AM: USD 20 for adults and USD 20 for children

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only

Things to do

2 outdoor pools
Bicycle rentals
Children's pool
Shopping

Outdoor

Garden
Pool sun loungers
Terrace
Vegetable garden

Conveniences

ATM/banking services
Banquet hall
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

100% renewable energy
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Beach towels
Biodegradable coffee stirrers
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
map

Reviews that mention...

Hotel Reviews

for Sugar Bay Club Suites & Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

0%

4 star reviews

60%

3 star reviews

20%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what travellers have said about Sugar Bay Club Suites & Hotel

Latest reviews (5)

R

RAFFOUL

17 Jan 2024 - 18 Jan 2024
reviewed on expedia

4 out of 5 stars

I was in this hotel for business close to airport and to town nice beach nice pool many hotel around good price I will stay there again
r

rebecca

9 May 2023 - 16 May 2023
reviewed on expedia

3 out of 5 stars

This property is old. I was looking for a smaller quaint property verses a big resort. We had a 2 bedroom house. Inside was very nice, clean and comfortable. Nice beds, air conditioning and washer/dryer a plus. The market outside was great and the people there very helpful. We were able to make some meals at the house, with enough gear in the kitchen to throw some ingredients together. But the overall grounds are aged. From the plain, crumbling mismatched walls of the lobby to the faded old signs and broken stucco of the housing buildings. The plantings and flowers are beautiful and we witnessed pruning and care there, but there is trash in corners and on the beach. Plants above the sea wall are high which limits your view. Access to the beach is borderline unsafe, with broken concrete. Swimming is not allowed on the property because of undercurrents but walking the long beach would have been more enjoyable if getting there wasn't so hazardous and trash was cleaned up. The property next door has a nice gazebo and couple of chairs to sit in to enjoy the beach and this property has no similar feature. Personnel were friendly and helpful whenever we passed by or needed a taxi called. One of the younger maids was very friendly as well. We weren't looking for the vastness and impeccable care of the Marriot, but something in between that and what we had.
L

Lesa

Invalid Date - 8 Jan 2023
reviewed on orbitz

4 out of 5 stars

This property suited our needs while visiting our son who is attending Ross Vet on the island. The courtyard area is very inviting and was very easy to spend lots of time there. Restaurants, coffee shoppe, convenience store, taxi, all right there. Staff courteous. Room presentable and clean although older, beds super comfortable.
E

Edgar

Invalid Date - 1 Jan 2023
reviewed on orbitz

4 out of 5 stars

Property was cleaned, staff very attentive. Area close to reception was in construction and parking was outside property. It was a bit pricey but overall a good stay which I would recommend.
R

Ray

11 Sept 2019 - 13 Sept 2019
reviewed on travelocity

1 out of 5 stars

The hotel is rundown my room had a view of a dumpster. The television service was horrible but it was a little better than the slowest internet ever much to the displeasure of a business traveler like me. The housekeeper removed the used towels and bathroom mat so I had to use the hand towel as a mat or risk a slip and fall in the bathroom. The AC unit sounded like a Diesel engine. I had to ask for an iron at the front desk which worked horribly. My best moments was checking out hoping to get out of there before 8 am only to be told I have to wait for housekeeping to send back a report before releasing the hold on my credit card.
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