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Holiday Inn Express Dubai Airport, an IHG Hotel

3 star rated hotel
8/10 Good
(1004 verified Hotels.com guest reviews)
See real reviews (125)

generated by AI based on family reviews

Overview

The Holiday Inn Express Dubai Airport is a popular choice for travellers due to its proximity to the airport and the convenient 24-hour complimentary shuttle service. Guests frequently praise the spacious rooms and the wide selection of food available at the breakfast buffet, which runs from 6am to 10am. While many appreciate the ease of access to the airport and the shuttle, some reviews mention that the hotel rooms could benefit from refurbishment. There are also reports of occasional issues with shuttle timing and the hotel's internet speed.

Guest highlights

24-hour complimentary shuttle to and from the airport
Spacious rooms
Extensive breakfast buffet (6am-10am)

About the hotel

Nearby attractions

Near a metro station, Holiday Inn Express Dubai Airport, an IHG Hotel is in Garhoud, a neighborhood in Dubai with good airport proximity. Travelers who have shopping on the agenda can visit Dubai Mall and Gold Souk, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Al Nasr Leisureland and Dubai Garden Glow are also worth visiting.

Popular amenities

Parking

Airport shuttle at scheduled times
Free 24-hour roundtrip airport shuttle
Free area shuttle
Free self parking on site
Limo/town car service
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 6 AM–10:30 AM

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center

Conveniences

ATM/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Express Dubai Airport, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

125 reviews

Review data

5 star reviews

44%

4 star reviews

31%

3 star reviews

15%

2 star reviews

6%

1 star reviews

3%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Express Dubai Airport, an IHG Hotel

Showing 1 - 10 of 125 reviews

Latest reviews (125)

R

Robert

28 Aug 2024 - 30 Aug 2024
reviewed on hcom

5 out of 5 stars

Great hotel and service. Free airport shuttle was wonderful. Not too far from Metro station.
S

Shiraz

21 Jul 2024 - 24 Jul 2024
reviewed on hcom

3 out of 5 stars

I found this hotel below standards for a Dubai hotel. The bed was mighty uncomfortable the checkin was very slow as there was a queue. The only positive was the free shuttle service from the airport.
J

Jean

21 Jul 2024 - 22 Jul 2024
reviewed on hcom

3 out of 5 stars

Room was very tired. We stayed twice, on our way to and from Frankfurt from Australia. Both times we noted it definitely needs refurbishing. Our second stay, the small flush in the toilet wasn't working. The TV wasn't working and the pillows were average. The bar and food at the bar were good except for the smoking which of course is allowed in Dubai We couldn't find the shuttle bus to pick us up. We took the shuttle to the airport but the bus driver did not let anyone know which terminal we were at. Fortunately we were at the right one.
S

Shayan

27 Jul 2024 - 28 Jul 2024
reviewed on expedia

5 out of 5 stars

It was nice place with airport shuttle
P

Prasun

15 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

Hotel staff arranged for early check-in upon request. Airport shuttle service was a good value add. Overall a good property near to the airport.
E

Evelyn

17 Jun 2024 - 19 Jun 2024
reviewed on expedia

2 out of 5 stars

The room itself did not look up to par at all, it was giving motel vibes. The free breakfast was disgusting, the food was not appealing at all. Everything looked very outdated and was not cleaned well, I essentially ended up using the room for storage and the free transport to the airport and I slept somewhere else. I would not recommend this space to anyone looking for quality accommodation in Dubai.
M

Mustafa

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

3 out of 5 stars

Good access to the hotel with airport shuttle to and from the airport as had layover for 12 hrs in Dubai. The hotel refused to give me a refund for booking the day before (as made mistake on booking as travelling overnight -reaching 1 day), and I had to make a new booking. It was good they were not very busy, otherwise would have been stuck. Hotel staff were helpful and courteous. Hotel was clean and amenities in room were standard.
C

Charles

14 Jul 2024 - 15 Jul 2024
reviewed on expedia

5 out of 5 stars

It was a little confusing to find the hotel shuttle from the airport (not Holiday Inns problem) as signage was poor on the outside of terminal 3 (go up a flight of stairs to departures and then all the way to one end. Had to wait 45 minutes for the shuttle.
G

Grace

16 Jul 2024 - 17 Jul 2024
reviewed on expedia

5 out of 5 stars

Very good for a one night stay near the airport
S

Surinder

24 Jun 2024 - 25 Jun 2024
reviewed on expedia

5 out of 5 stars

Near the airport, very convenient esp the shuttle service Good bar Helpful staff
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