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Holiday Inn Birmingham Airport - NEC, an IHG Hotel

4 star rated hotel
8/10 Good
(1002 verified Hotels.com guest reviews)
See real reviews (44)

generated by AI based on family reviews

Overview

The Holiday Inn Birmingham Airport - NEC is a popular choice for travellers, particularly those with early flights or events at the NEC. Guests frequently praise the cleanliness and comfort of the rooms, along with the helpful and friendly staff. The hotel's proximity to the airport and the convenient shuttle bus service are also highlighted as key positives. However, some reviews mention additional charges for parking, which may not be immediately clear during the booking process. Additionally, there are some mixed experiences reported regarding food quality, room service, and noise levels.

Guest highlights

Helpful and friendly staff
Clean and comfortable rooms
Convenient shuttle bus service
Family-friendly amenities (kids eat free, pool)

About the hotel

Nearby attractions

Located in Birmingham, Holiday Inn Birmingham Airport - NEC, an IHG Hotel is near the airport and near a train station. Resorts World Birmingham and Bullring Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World and Drayton Manor Theme Park. Looking to enjoy an event or a game? See what's going on at Resorts World Arena or National Exhibition Centre. Spend some time exploring the area's activities, including golfing.

Popular amenities

Parking

Electric car charging station on site
Limited onsite parking
Self parking on site (GBP 12 per day; includes in/out privileges)
Wheelchair-accessible parking available

Wifi

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

5 on-site accessible parking spaces
Accessible bathroom (select rooms)
Elevator
Elevator door width (inches): 51
Front entrance ramp
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

Things to do

Indoor pool
Spa tub
Steam room

Conveniences

Elevator
Front-desk safe

More

Shared microwave
Smoke-free property
TV in lobby
map

Reviews that mention...

Hotel Reviews

for Holiday Inn Birmingham Airport - NEC, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

44 reviews

Review data

5 star reviews

48%

4 star reviews

23%

3 star reviews

14%

2 star reviews

9%

1 star reviews

7%

We have selected a sample of reviews which reflect what travellers have said about Holiday Inn Birmingham Airport - NEC, an IHG Hotel

Showing 1 - 10 of 44 reviews

Latest reviews (44)

N

Nokulunga

26 Sept 2024 - 27 Sept 2024
reviewed on hcom

5 out of 5 stars

Lovely stay, car park over additional £12 Functional hotel and quite close to the airport
t

tracy

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

5 out of 5 stars

Stayed here after early morning arrival at the airport just to have a short sleep and a breakfast
Q

Qaasim

15 Jul 2024 - 16 Jul 2024
reviewed on hcom

1 out of 5 stars

Personally I found this experience awful paying for a room then paying extra for parking understandable if there was no parking eg if the hotel was in a city centre bit additional charge to parking is rip off My stay I was literally there for 3 hours checked in rewind Alittle and was about to shower before bed untill I got into the shower and realised there has been a left shaving blade which put me off staying so unhygienic I immediately left. Handing the keys back did let the manager aware on my way out but they offcourse as usual only good to say sorry
S

Sarah

27 May 2024 - 28 May 2024
reviewed on hcom

5 out of 5 stars

Very clean, modern hotel, very convenient for the airport.
J

John

26 May 2024 - 27 May 2024
reviewed on hcom

4 out of 5 stars

Excellent hotel with good menu choices. Need to publish details of how to get from airport/BHI much better on the booking details. Had to get the public bus & didn’t really know which one & where to get off. Just say X1 to Birmingham & Cargo Terminal stop would have saved me a lot of uncertainty.
M

Margaret

18 May 2024 - 19 May 2024
reviewed on expedia

5 out of 5 stars

A lovely stay, staff were very helpful, especially Sanchez who ran the shuttle bus and was helpful getting myself around Birmingham airports broken lift.
A

Amanda

11 May 2024 - 12 May 2024
reviewed on expedia

2 out of 5 stars

Phone in room didnt work. Tv wake up alarm didnt work. Room service charged my card then didnt deliver...problem with the system...miles from the airport so misdescribed, awful experience, but staff were good.
S

Stephen

9 Apr 2024 - 12 Apr 2024
reviewed on expedia

5 out of 5 stars

Staff were very helpful . Room was clean and spacious. Food was very good. My only complaint would be the limited car parking with no spaces reserved for residents despite the additional car parking charge.
E

Emma

2 Apr 2024 - 3 Apr 2024
reviewed on hcom

5 out of 5 stars

The level of service at this hotel is 5 star. We stayed the night before a flight from the airport. We used the hotel shuttle bus to do the Jet2 twilight check-in before returning to the hotel to have family meal in the restaurant. The staff could not have done enough to make this journey as easy as possible. Everyone we spoke to in the team were incredibly pleasant and made our stay special and personal. The rooms were clean, modern and comfortable. The staff in the restaurant were so lovely and it made for a memorable and relaxed evening. We would definitely recommend this hotel when travelling from Birmingham airport. The experience was a great start to our holiday and we will return.
S

Sara

6 Mar 2024 - 7 Mar 2024
reviewed on hcom

5 out of 5 stars

Checked in quickly and using the self service option. Nice quiet, clean room on the second floor. Sofa had been made into a bed, but we didnt need this. Slept very well and had a Nespresso machine for coffee in the morning. Lovely cooked breakfast and a shuttle to the station which was on time. We stayed with our dog for Crufts. Very impressed with allocating seating to eat with our dog and a place to exercise them. Overall would 100% recommend.
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